1606 Pennsylvania Ave
Wilmington, DE 19806
Sales: 302-406-7761
Used Cars: 302-406-7782
Sales Department
Sun | Closed |
Mon | 9:00am – 8:00pm |
Tue | 9:00am – 8:00pm |
Wed | 9:00am – 8:00pm |
Thu | 9:00am – 8:00pm |
Fri | 9:00am – 7:00pm |
Sat | 9:00am – 5:00pm |
Service Department
Sun | Closed |
Mon | 8:00am – 5:30pm |
Tue | 8:00am – 5:30pm |
Wed | 8:00am – 5:30pm |
Thu | 8:00am – 5:30pm |
Fri | 8:00am – 5:30pm |
Sat | 8:00am – 4:00pm |
See all dealerships near Wilmington, DE that carry Kia, Subaru, Cadillac
Showing the most recent reviews from Cars.com and DealerRater.
Posting Phantom Cars
Delaware Cadillac is posting phantom cars that are aren’t event available to lure people into calling them or going to their dealership. Once there they inform you the car is unavailable and was sold. Problem is, it’s clear they’re being dishonest. A few weeks ago, I was in Rehoboth Beach and happened to do a search for Escalade sport and the app showed that Delaware Cadillac had the perfect car that I was looking for available. so I drove up to Wilmington to look at it. once I got there they told me the car was unavailable and try to get me to look at something else, but I was only interested in that specific car, so I was on my way here. It is three weeks later and they still show that Escalade as available so this time I emailed them and they did tell me it wasn’t available when I asked why they keep it listed as available. He stopped replying to my emails.
Dealer Response
Robert, please check all email folders for our correspondence. Sold orders do populate to our online inventory, and we apologize if there was a miscommunication. Please contact our Sales Manager, Harry Boyer, to discuss; 302-656-3100.
Maximum rating = 5
No communications - sold car we dealt on
Took my call, confirmed car was available and agreed to call back with trade options. No call back and No response to the my Cars.com message.
Dealer Response
David, we are so sorry for the miscommunication... Certainly, we will try to remedy the issue.
Maximum rating = 5
THE ONLY PLACE TO GO FOR YOUR NEXT VEHICLE
Delaware Cadillac is a first class dealership with a first class staff. I had the privilege of working with Scott Bernard and I can say without a shadow of a doubt it was my best experience at a dealership and will be buying the rest of my vehicles through Scott at Delaware Cadillac. I’m confident all the salesman there are ready to give anybody the same experience Scott provided for me. At most dealership if your not their customer it’s like your invisible but not here. They all treated me like I was there customer holding open doors making sure I didn’t need anything and even just an introduction and small conversation. All things you just won’t experience anywhere else. Don’t let the name scare you away thinking you can’t afford it that their a Cadillac dealership. I promise you if you give them the chance they’ll get you in the car you want for the best price possible. So you don’t have to read anymore reviews go over to Delaware Cadillac and give my new buddy Scott the opportunity to get you into your next vehicle. And if he isn’t available I’m sure and of the other staff would be interested in helping. It will be the best decision you make.
Dealer Response
Thank you for the positive review! We appreciate you choosing Delaware Cadillac!
Maximum rating = 5
AutoTeam - which includes Delaware Cadillac, Delaware Subaru, and Kia of Wilmington was originally founded in 1916, and has been family owned and operated since 1982. We consistently receive some of the Highest Customer Satisfaction Ratings for Cadillac, Kia, and Subaru Sales and Service. Not only are we an A+ rated business by the Delaware Better Business Bureau, AutoTeam Delaware has also been recognized as Dealer of the Year and Consumer Satisfaction Award Winner for the last three years by DealerRater.com for all three of our brands. Learn more at AutoTeamDelaware.com.
Find out what your used car is worth with our appraisal tool.