1606 PENNSYLVANIA AVE.
Wilmington, DE 19806

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Reviews of DELAWARE CADILLAC

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

775 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

⭐⭐⭐⭐⭐ I can’t thank Michael Cassidy enough for

Reviewed by ab3sladyJanuary 16, 2025

⭐⭐⭐⭐⭐ I can’t thank Michael Cassidy enough for facilitating the purchase of my “new-to-me” Cadillac! This car is hands down the most impressive vehicle I’ve ever owned, and I couldn’t be happier! Despite being a family member through marriage, Michael demonstrated the utmost professionalism throughout the entire process. His dedication, attention to detail, and commitment to providing an unparalleled level of service truly set him apart. Having worked with other car salesmen before, I can confidently say that Michael goes above and beyond to make the experience seamless and enjoyable. If you’re looking for someone who genuinely cares about your needs and will treat you like family (whether or not you’re actually family), Michael is the one to call. Thank you, Michael, for your expertise and for helping me drive away in my dream car. You’re the real deal!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for your kind words! We’re thrilled to hear about your amazing experience with Michael and that you’re loving your new Cadillac. Your feedback means the world to us. Enjoy every mile in your dream car, and thank you for choosing Delaware Cadillac!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Top notch Cadillac dealer.

Reviewed by Tim BattistaJanuary 04, 2025

Top notch Cadillac dealer. Staff is very knowledgeable and management caters to the customer to make sure you are completely satisfied! A+++

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your wonderful review! We’re thrilled to hear you had such a positive experience.. Your satisfaction is our top priority, and we’re grateful for your kind words and support

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

First, let me start out by saying that I live 5.

Reviewed by jlongwellDecember 28, 2024

First, let me start out by saying that I live 5.5 hours from the dealership. I was searching for a new 2025 CT5 and came across Delaware Cadillac. My first contact was with Bill where within an hour, he and Harry had a trade in estimate and deal presented to me. Again, this was after-hours and during the Christmas Holiday. Next, Scott Bernard took over, completing the deal, making sure all of the I's were dotted & T's crossed. Scott was very accommodating to both me & my girlfriend, from when I arrived to pick up the car, during his complete in-car review of vehicle operations, and even after I arrived back home, making sure all was well. (*Bill reached out to me as well). After returning home, I realized I had left an item in my trade which they quickly located and sent with the new all-weather mats that "Santa Harry" graciously added to the deal. Although long distance from me, I will buy again while recommending to my friends.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for your kind words and for trusting us with your purchase from so far away! We're thrilled that Bill, Harry, and Scott made your experience smooth and memorable. Enjoy your new 2025 CT5, and we look forward to assisting you again in the future! Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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