Cadillac Of Greenwich in Greenwich including address, phone, dealer reviews, directions, a map, inventory and more

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144 Railroad Ave
Greenwich, CT 06830

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Sales: 203-987-6147

Used Cars: 917-512-3785

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 7:00pm
Tue 10:00am – 7:00pm
Wed 10:00am – 7:00pm
Thu 10:00am – 7:00pm
Fri 10:00am – 6:00pm
Sat 10:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Cadillac Of Greenwich

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

155 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I had finance a 2018 Cadillac ATS V Tech and one week...

Reviewed by Richardjmazza16November 08, 2021

I had finance a 2018 Cadillac ATS V Tech and one week later after having it they said I needed to return it because there was no approval from the bank and on top of it I tinted the windows and Ron said I would not get my $500 back what is that called beware of this dealership

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hi Richardjmazza16, thank you so much for taking the time to leave feedback for our dealership! Customer service is extremely important to us, and we apologize if your visit to our dealership did not meet your expectations. Due to major discrepancies in your credit file that could not be verified, the vehicle had to be taken back. The dealership had to pay to remove the tint. We also have made every attempt with all of our lenders to get an approval on the vehicle, but unfortunately none of our lenders will give a loan at this time. We apologize for any frustration and inconvenience this may have caused. If you wish to speak with us further, please contact us directly at 203-413-1344, and ask to speak with Ron, our General Sales Manager. Thank you and we hope you have a great rest of your week!

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Enjoyable Experience

Reviewed by Walter A. from New Rochelle, NYApril 24, 2021

This was my first Cadillac experience and it was a great one. Everyone was very personable from dealing with Rich in Sales, Chris in Finance and Ron as the Sales Manager. They took their time with each step of the buying process. Would definitely come back to this dealership again for my next car.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Honest, Helpful, Heartfelt Salespeople

Reviewed by Captain Chris from Stamford, CTMarch 17, 2021

I found a specific car on cars.com, and it was located at this dealership. I called, made an appointment, test drove the car, agreed to some terms, paid cash, and they took care of the rest. They delivered a clean used car to me, fully registered and ready to drive. The salesperson even picked me up from my home to drive me to the dealership. It sounds so simple but for someone who purchases used cars for a living, let me tell you this kind of effortless transaction is rare.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Cadillac Of Greenwich

Cadillac of Greenwich is located conveniently right off exit 3 from I95 just one minute from the train station. Our new ownership is excited to bring certified pre-owned Cadillacs to Fairfield and Westchester Counties. Shop how you like to at Cadillac of Greenwich and 24 hours a day at cadillacofgreenwich.com.

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