A member of the Cars.com family
A member of the Cars.com family
2700 E Garvey Ave S
West Covina, CA 91791
Sales: 888-987-2557
Used Cars: 888-543-5037
Sales Department
| Sun | 10:00am – 5:00pm |
| Mon | 8:30am – 5:00pm |
| Tue | 8:30am – 5:00pm |
| Wed | 8:30am – 5:00pm |
| Thu | 8:30am – 5:00pm |
| Fri | 8:30am – 5:00pm |
| Sat | 10:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | Closed |
See all dealerships near West Covina, CA that carry Cadillac
Overall Rating:
4.9 (out of 5)
98% recommend this dealer
299 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Dangerous Dealership
3 Clear Facts About This Dealership: 1. They turned the warning indicator off my vehicle without fixing issue endangering my family 2. Refused to honor my warranty based on a disagreement 3. Jeopardized my safety by canceling part meant to fix my vehicle Crestview Cadillac Service Department ran by Paul Cummings serviced my vehicle. Through the process Wayne an employee failed to communicate with us on the status of our vehicle. When confronted about leaving us stranded with no vehicle during a "warranty" issue and not communicating with us about what was going with our vehicle. They refused to service the vehicle, turned my warning indicator off, and canceled the part meant to service my car. I've reached out to Ted their GM via email to resolve this issue, however rather than address why customer safety isn't their priority they reported my Yelp review. This is what can happen to you if you use this dealership
Dealer Response
We acknowledge your review and are currently looking into the events you’ve detailed.
Maximum rating = 5
The service department at this dealership is filled with...
The service department at this dealership is filled with liars and crooks. I would highly advise against anyone using this place to service your vehicle. Specifically watch out for a guy named Wayne, he’s lacking integrity and honesty
Dealer Response
We acknowledge this review.
Maximum rating = 5
Hi my name is Ed . On March 30 th . my wife and I had the...
Hi my name is Ed . On March 30 th . my wife and I had the pleasure of working with Avia Yin on purchasing our Cadillac XT5.. Wonderful car and even better people to work with . Thank You Crestview Cadillac . Glad we made the choice to buy there . Excellent staff .
Dealer Response
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best Regards, Ted Hwang - General Manager
Maximum rating = 5
The future of Cadillac is exciting indeed. Cadillac is reinventing affordable luxury by providing outstanding value for your money. We are family owned and exclusively Cadillac. Our Sales Department is open for you seven days a week. Our Service Department and Collision Center are available Monday through Friday with no appointment required. Our technicians are factory trained and ASE certified. We have over $1000000 worth of Cadillac service loaners including Escalade available by appointment. Each of our employees is here to serve you just call or stop by.
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