Giant Chevrolet in Visalia including address, phone, dealer reviews, directions, a map, inventory and more

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1001 S Ben Maddox Way
Visalia, CA 93292

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Sales: 559-697-0080

Used Cars: 559-838-3296

Hours Toggle

Sales Department

Sun 11:00am – 4:00pm
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 9:00am – 1:00pm

Reviews of Giant Chevrolet

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

131 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Would not rotate my tires?

Reviewed by Robert Rodriguez from Visalia, CaMay 05, 2022

For years I have been taking my truck to Chevy dealer to be maintenanced and repaired. I took my truck in for a routine check up / oil change / tire rotation, they call me to pick it up, and then told me they don't do tire rotations anymore? I could not get any explanation on when this policy change happened as they did not tell me that when I made the appt. I feel like they did not want to mess with it and were in a hurry to get off the phone. I spent 2,000 for my tires, and if they will not rotate them, then I have to find a place that will. It's a shame. I like doing business with the dealers. They have been good over the years. But this if they discontinue the tire rotation service, then it's been nice.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Robert, I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Noah Clevenger 559-733-1100 nclevenger@giantautomotive.com Sales Manager

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Bought the SUV

Reviewed by Chiames G. Gregory from Fresno, Ca.January 31, 2020

Was shopping for an suv and searched a number of dealerships. After traveling north and south of my location I finally decided to buy from them. They worked hard to accommodate my requirements and they succeeded.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Vehicle

Reviewed by Laura from Visalia caJanuary 11, 2020

My car was broken into on there lot while there for service. After a misunderstanding Jason handled the situation and my car will be fixed by Giants Auto shop. Thank you for fixing my car

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

I do apologize for the initial difficulties you experienced getting your vehicle fixed but I'm glad to hear that things have been smoothed over by Jason. It is imperative to us that we make the experience painless and efficient from the initial negotiations to the end. If there is anything else about your purchase that you'd like to discuss. Sincerely, The Miller Chevrolet Team

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Giant Chevrolet

Welcome to Giant Chevrolet Cadillac. We are your local family owned Visalia Chevrolet and Cadillac dealership. We have been serving the Fresno area since 1963 and you will still be greeted with a handshake and a smile when you come in to see our huge selection of new and used cars trucks and SUVs. Visit our hours and directions page and find us on South Ben Maddox Way just a short drive down the Golden State Highway for Fresno Chevrolet and Cadillac shoppers.

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