Stevens Creek Cadillac in Santa Clara including address, phone, dealer reviews, directions, a map, inventory and more

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4355 Stevens Creek Blvd.
Santa Clara, CA 95051

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Sales: 925-230-0528

Used Cars: 925-271-5929

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 10:00am – 6:00pm
Tue 10:00am – 6:00pm
Wed 10:00am – 6:00pm
Thu 10:00am – 6:00pm
Fri 10:00am – 6:00pm
Sat 10:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat Closed

Reviews of Stevens Creek Cadillac

Overall Rating:

1.8 (out of 5)

25% recommend this dealer

4 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

A widowed friend 1st time buying a car on her own.

Reviewed by Sue from Salinas CAMay 13, 2022

I recently helped a widowed female friend purchase a new XT6 from Stevens Creek Cadillac. Cristal was my point of contact at the dealership, she was contacted through their web site. Cristal was very nice & respectful through out the visit. I highly recommend Cristal, she is knowledgeable on the product line & professional. The price on the website was a little misleading, the advertised price should not include the rebate amount as the selling price, this was my only issue with the transaction.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Sue, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Cristal's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Kash Rana, KashR@cacargroup.com

Overall Facilities 3

Customer Service N/A

Buying Process 4

Quality of Repair 3

Maximum rating = 5

1.0 (out of 5)

Worst customer service

Reviewed by Firoz from Tracy,CaliforniaMay 17, 2021

Strongly suggesting all people stay away from this dealership, I was in town shopping for new Cadillac Escalade, sales person Michael Trang and manager Cash , never they gave them consent for that (Saturday evening)night to pull my credit, I very pacifically ask them to run my credit on Monday morning to see what kind of payment I would be getting, on Sunday morning I get to a lids from my Chase bank did my application was submitted to US Bank by Stevenson Creek Cadillac twice and also my wife’s credit was ran twice as well, this is totally fraud, I talked to the manager Cash he excepted his mistake but nothing he said he could do, so please be aware if you go to this dealership don’t give your information unless you’re ready to purchase they will manipulate you to leave your information but don’t do that, Stay away from this dealership!!!!!!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Our team has acknowledged this review.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Car Buyer

Reviewed by former 4 time Cadillac buyer from San Jose, CAApril 14, 2021

Had appt at Fremont Cad on Monday to view an 2019 XT5 sale price approximately $30,000. When I arrived Salesman said the car had been transferred to Steven Creek Cad the day before. Stevens Creek wouldn't bring the car back. Since I live in San Jose thought I would go to Stevens Creek and view car-but found they had raised the price by $7,500. Not sure how legal this is to change an advertised/listed price. But I am now going to a Lincoln dealership.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Kash Rana, KashR@cacargroup.com

Overall Facilities N/A

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

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