4355 Stevens Creek Blvd.
Santa Clara, CA 95051

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Sales: 408-990-3248

Used Cars: 408-990-3248

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Stevens Creek Cadillac

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Dennis was very prompt in responding to my inquires and

Reviewed by bobbyduttaOctober 26, 2025

Dennis was very prompt in responding to my inquires and actually informed me about additional incentive of $1000 which saved me $30 monthly in lease payments. He is very knowledgeable and helpful.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your wonderful review, Bobby! I'm thrilled to hear that Dennis was able to assist you effectively and provide valuable information about the additional incentives. At Stevens Creek Cadillac, we strive to deliver exceptional service and help our customers save. We look forward to serving you again in the future! Sincerely, Scott Jobe - GM scottj@cacargroup.com ‪(408) 243-4355

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Hi my name is Robert Cruz I bought a 2023 CT5 Blackwing

Reviewed by Robert Anthony John Cruz from Fairfield CaSeptember 17, 2025

Hi my name is Robert Cruz I bought a 2023 CT5 Blackwing Cadillac from Stevens Creek in Santa Clara in May 2023 .I had nothing but problems with it from taking it in after I first bought . The car had the engine changed it sat in the shop for a long time . After that it had a Cadillac Converter replaced the 2nd time. While it in shop in Stockton dogs jumped all over it so it had to have body repair we drove it back home and it stalled no power at all it had to go back to the shop towed on site. Im trying to do the lemon law on it and its been over 1 yr and a half ti 2yrs and im have problems getting that done GM isn't making it easy to having POA paperwork that's legit right now. This is a stressful and at difficult time of my life. My POA papers should be good for lemon lawn to finish the lemon law

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Our team has acknowledged this review.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I recently purchased a new vehicle from Stevens Creek

Reviewed by Karen PeskarAugust 15, 2025

I recently purchased a new vehicle from Stevens Creek Cadillac. Purchasing another Cadillac was in large part due to the fact that Josh Ortega is my service advisor. Josh is very helpful, resourceful and goes the extra mile for his service customers. This is my 5th vehicle purchase through this dealership and I have to say that it was the smoothest buying experience to date. Our salesman, Phil Davis was exceptional in every aspect of the process. He went above and beyond to secure the exact vehicle that I wanted, actually driving to Roseville to pick up the car personally. He had the car ready the next day, coming in on his day off to deliver my new car. Working with the outstanding sales manager, Michael Nieve, they gave me a great deal and fair trade-in price for my current car. Michael was very good about following-up and streamlining the buying process. Dennis in finance completed the necessary paperwork within 15 minutes. They were not only incredibly professional and efficient, they were all very pleasant to work with and this is why I will continue to purchase my vehicles through this dealership, as well as their affiliate dealerships.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for your fantastic review, Karen! We're happy to hear that your experience at Stevens Creek Cadillac was the smoothest to date and that you had the pleasure of working with Josh, Phil, Michael, and Dennis. Your loyalty and kind words mean a lot to us, and we appreciate your dedication in choosing us for your vehicle purchases. We look forward to seeing you again in the future, and please don’t hesitate to reach out if you need anything! Enjoy your new Cadillac! Sincerely, Scott Jobe - GM scottj@cacargroup.com ‪(408) 243-4355

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Stevens Creek Cadillac

If you're looking for a local Cadillac dealer in the San Jose area that delivers a premium Cadillac shopping experience, Stevens Creek Cadillac is here for you. We have a great selection of Cadillac SUVs and Cadillac cars that are ready for you deserving new owners like you. The Cadillac Escalade, XT6 and XT5 are still among the most popular Cadillac SUVs at our dealership. The new Cadillac CT5 and CT4 are growing in popularity and we have a fantastic selection of these new Cadillac sedans. You can purchase a new Cadillac or used car online through our website. Once you finalize your purchase, we'll deliver the car to your door. While your browsing our inventory, click on the "Buy Online" button to start your online car buying process. Don't forget to take advantage of our Cadillac lease specials.

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