North County Buick Cadillac GMC in Escondido including address, phone, dealer reviews, directions, a map, inventory and more

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1515 Auto Park Way N
Escondido, CA 92029

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Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of North County Buick Cadillac GMC

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

279 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Don't go to this dealership

Reviewed by Pamela Espino from Vista CA February 06, 2022

We traded in a car then they kept calling us in to sign the paper wk and then two months later they called us in and they took the car from us that we got from them gave us back our older car now our older car is behind on payments cause Buick never followed through what was promised by them so Buick is the grimmest dirt bag of a car dealership and I wouldn't recommend this dealer ship to anyone!!!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Selling damaged cars as new car

Reviewed by Eli from BenNovember 12, 2019

They delivered us a new lease and the car came damaged from accident . Stay away from them I just dispute the charge on them !

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

We are sorry you are not happy with the fit of your door, we are happy to inspect the vehicle at your convenience.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Bamboozled and was scammed by this dealer. Beware

Reviewed by V. RODRIGUEZ from San diegoJune 21, 2019

I purchased a used 2017 gmc sierra 1500 SLT crew cab 4x4 om memorial day weekend of 2019 since then this truck has been a night mare with transmission jolting problems and loud popping noise when you turn the steering wheel at a slow speed and the engine has a sewing machine sound and the engine shakes and jitters and the paint on this truck looks like it had some kind of repairs looks like they did some kind of Mickey mouse paint job at their facility on this truck. With in a week I took it to their service department and they are a joke, they told me that that's how gmc sound and that jolting problem with the transmission that they reset it and that it should go away and that the steering popping sound was that it wasn't lubricated so they lubricated it and that that should do it and they sent me on my way...... by the time I got to my house all the issues and problems were still there the transmission jolting the popping on the steering wheel from turning it and everything else....I have tried to reach out to the general manager and they just give me this BS that hes not there or that hes in a meeding mainly lying. The whole sales managing and service managing are a complete joke and scammers......I recommend to anyone do not buy a used vehicle here or bring your vehicle to the service department.....I believe this dealer is purchasing at auction damaged vehicles and repairing them at their service and body shop department then reselling them to the public knowing they have issues and are not to par. BEWARE OF THIS DEALER!!!! FRAUD AND SCAMMERS.....DO NOT SPENT YOUR HARD EARNED MONEY HERE....I'M MAKING A REPORT ALSO WITH THE B.B.B AFTER I GET OFF FROM WORK TODAY

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

I'm sorry you feel that we not did not resolve your concerns with your GMC Sierra. I understand you are directly in contact with the manufacturer. We are a reputable business and take pride in what we do. Our top priority is making sure our customer's vehicles are safe for them, their friends, and their families. I am sincerely sorry to hear you both feel otherwise. Please give our Service Manager, Jim Spotts a call at 760-432-4040

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About North County Buick Cadillac GMC

North County Buick GMC is the premier Escondido GMC and Buick dealer in Escondido with a commitment to exceptional customer service. Your hometown dealer in Escondido showcases a comprehensive selection of new certified pre-owned and pre-owned GMC trucks and SUVs along with genuine GM parts and reliable service maintenance for your vehicle. If you are looking for a leading Poway or San Marcos Buick or GMC dealer come see us today in Escondido! We also serve Carlsbad GMC and Buick customers for all their vehicle needs.

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