Dublin Chevrolet Cadillac in Dublin including address, phone, dealer reviews, directions, a map, inventory and more

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4400 John Monego Ct
Dublin, CA 94568

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Sales: 866-827-6122

Used Cars: 888-349-3852

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Dublin Chevrolet Cadillac

Overall Rating:

3.3 (out of 5)

57% recommend this dealer

72 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Don't Recommend buying from Dublin Chevy online!!!

Reviewed by Ernesto V. from Modesto, CAAugust 04, 2021

I was in search of a Chevrolet Traverse and Ashley Chahine helped to get numbers figured out on the financing after my credit was ran 5 times !!!! BUT added Warranty and GAP to the finance with out asking just to sell something extra on the sales side.... Financing info was sent to me about 545pm almost at closing time so I told Ashley I would think about the deal overnight. Next morning about 945am I called Ashley no answer, then sent her a text to advise her to remove the upsell warranty and GAP insurance and to resubmit the deal without that info. She never replied back nor called until I called her about 1245pm and she said she had been busy but never bothered to let me know, I would have understood vehicle had about 22,000 miles on it and was about $31,999. About 1:30 pm that day she sent me a text letting me know that the Traverse had already sold when I had been trying to work on a deal with her all day with NO reply back. She then advised they had another Traverse for the same price BUT with 45,000 miles on it, I couldn't understand how that made sense to her that they wanted to sell me another vehicle with MORE miles for the same price and same model trim as-well. This is a very unprofessional way to do business and did not appreciate they did me dirty like this, now I have 5 Hard Inquiries on my credit report !!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Good aftenoon Ernesto, Thank you for your feedback. I apologize for the experience that you had with our sales department, We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Thank you for the opportunity and please let me know if we can be of any assistance to you in the future. Thank you and have a great day.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

SHADY BUSINESS PRACTICES!!! Stay away!

Reviewed by camaross69guy from Woodridge, ILMay 11, 2021

SHADY BUSINESS PRACTICES! Run!! Stay Away!! I worked with a salesperson by the name of Ali for over 2 weeks on the purchase of a 2018 Chevy 2500 pick up. From the beginning I offered to put a deposit down on the vehicle to ensure it was not sold to someone else. Ali said that was not necessary and said the truck was mine. I then jumped through a bunch of hoops…sending them my license, insurance card, filled out a credit app (even though I was paying cash for the vehicle), and a few other things. Then, after 2 weeks of monkeying around with these clowns, they TEXT me and say the truck was sold. Don’t waste your time with these jokers. THEY ARE AWEFUL!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Joseph Mesa, josephm@cacargroup.com

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Shop a new truck

Reviewed by Jose Perez from ConcordMarch 15, 2021

Excellent experience on the the dealer ship and Excellent customer service...Tavis the seller was a really nice and helpful person that I ever meet and really nice person....

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Best, Moe Warraich, moe@cacargroup.com

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Dublin Chevrolet Cadillac

We are the BAY AREA Super Store! We have a great selection of pre-owned and certified vehicles. We have it all! Conveniently located on the north side of 580 between the Santa Rita Rita Road and Hacienda Drive exits in Dublin. Come see one of our personal shoppers for all your vehicle needs.

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