Suburban Buick GMC Cadillac in Costa Mesa including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

2600 Harbor Blvd
Costa Mesa, CA 92626

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Sales: 714-795-3121

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 8:00am – 9:00pm
Tue 8:00am – 9:00pm
Wed 8:00am – 9:00pm
Thu 8:00am – 9:00pm
Fri 8:00am – 9:00pm
Sat 8:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 4:00pm
Tue 7:00am – 4:00pm
Wed 7:00am – 4:00pm
Thu 7:00am – 4:00pm
Fri 7:00am – 4:00pm
Sat 8:00am – 2:00pm

Reviews of Suburban Buick GMC Cadillac

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

367 total reviews

Showing the most recent reviews from and DealerRater.

1.3 (out of 5)

Drove 11 hours to find out the Vehicle was misrepr

Reviewed by Billy Czeschin from CAMay 09, 2021

Very disappointed! Me, my wife and our 2 year old drove 5 and a half hours to purchase a vehicle after many phone calls and much time on the phone. Only to find out when we arrived the vehicle was not in as good of shape we were led to believe. The mileage had also been tampered with. So needless to say the three of us drove home 6 hours empty handed. Very disappointed! Never again! I don’t recommend!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Would not recommend

Reviewed by Samantha from Fullerton CaDecember 17, 2020

Horrible customer service. Spoke to two different people but one of managers was the worse. I gave the dealer and read their horrible reviews after the fact. Stay away. They are crooks and greedy.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (714) 444-5200 to discuss your concerns, as your satisfaction is of utmost importance to us. Samantha, we regret that we could not reach an agreement on the vehicle you were interested in. We base our relations with our clients on professional, no-pressure service, full disclosure, and transparency. As such, all information is prominently disclosed on the proposal each client receives prior to making a buying decision.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

In and out in 45 minutes

Reviewed by ToddO from Santa AnaOctober 15, 2020

Appointment at 7:30 for oil change and tire rotation. My truck was serviced, washed, and ready for me at 8:15am. This place is great. Waiting area is A with free drinks and snacks and the place is spotless.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi, we are so happy to read such a great review about Suburban Buick GMC Cadillac! Please let us know if there is anything else we can do for you; we are more than happy to help!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Suburban Buick GMC Cadillac

Welcome to Suburban Buick GMC and Cadillac. We are located near the OC fairgrounds in Costa Mesa. Come visit our 5 star state of the art dealership with all modern day amenities to enjoy. Our staff is here to provide you with 5 star service and get you into your next vehicle. Striving to be Orange County's #1 Buick GMC Cadillac dealership we will make it happen for you.

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