2300 SE Moberly Ln
Bentonville, AR 72712
Sales Department
| Sun | Closed |
| Mon | 8:00am – 7:00pm |
| Tue | 8:00am – 7:00pm |
| Wed | 8:00am – 7:00pm |
| Thu | 8:00am – 7:00pm |
| Fri | 8:00am – 7:00pm |
| Sat | 8:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Bentonville, AR that carry Cadillac
Showing the most recent reviews from Cars.com and DealerRater.
Very poor customer service
My husband made an appointment to check on a problem with our XT5. They e-mailed him a reminder. He took off work for the afternoon to come; he arrived 15 minutes early. After a 2 hour wait, a technician still had not looked at the car. After asking, he said he couldn’t wait any longer and left.
Dealer Response
Hi Joy, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (866) 322-2037. We look forward to hearing from you.
Maximum rating = 5
Dissatisfied
We found the salesperson to be unprofessional, and the service department to be unsatisfactory. I would suggest the Cadillac dealership in Joplin. Considering the money you spend on a new car, the trip will be worth it.
Dealer Response
Hi Charlie, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (866) 322-2037. We look forward to hearing from you.
Maximum rating = 5
Shady service Dept
We had the back up screen replaced but after replacement our presets for the radio and phones were still there, it should have been at factory presets if replaced. We were charged for a new computer screen nonetheless. Shady, crooked service.
Dealer Response
Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like to work towards a resolution, so if you are willing, please reach out to us at (866) 322-2037 to discuss this further. Take care.
Maximum rating = 5
Cadillac of Bentonville is Northwest Arkansas premier Cadillac dealer. Championing a state-of-the-art facility along with premium customer service we will do whatever it takes to earn your business. Please stop by our showroom to experience the All-New Cadillac of Bentonville!
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