815 W Auto Mall Dr
Tucson, AZ 85705

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Sales: 866-748-5550

Used Cars: 888-227-6117

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:30pm
Tue 8:00am – 7:30pm
Wed 8:00am – 7:30pm
Thu 8:00am – 7:30pm
Fri 8:00am – 7:30pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Royal Buick GMC Cadillac

Overall Rating:

4.7 (out of 5)

97% recommend this dealer

1897 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Nick was truly amazing with his patience, kindness, and

Reviewed by nnelsonNovember 07, 2025

Nick was truly amazing with his patience, kindness, and did not make you feel pressured to purchase. He was also very informative and answered all of our questions thoroughly. I would strongly recommend him to anyone interested in car purchase!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your wonderful review. Nelson! We're thrilled to hear about your positive experience with Nick at Royal Buick GMC Cadillac. His dedication to providing a pressure-free and informative environment is truly commendable. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Aaron always delivers excellent service, and he does what

Reviewed by George WNovember 06, 2025

Aaron always delivers excellent service, and he does what he promises when he promises, not like some previous service advisors.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your kind words, George! We're glad to hear that Aaron consistently delivers excellent service and keeps his promises. At Royal Buick GMC Cadillac, we strive to provide the best experience possible, and it's great to know that Aaron is making a positive impact. Looking forward to welcoming you back for your next visit! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Nick was excellent.

Reviewed by BNellie10October 19, 2025

Nick was excellent. His knowledge of his product and helpfulness to us, his customers, was about the best I've experienced..especially in today's environment. I felt he was very patient and due to our time constraints, brought the car to us for review. That was unexpected and extremely helpful. We are enjoying the new car. Kudos to Nick.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your wonderful review! We're thrilled to hear about your exceptional experience with Nick at Royal Buick GMC Cadillac. His dedication and knowledge truly make a difference, and we're glad he could accommodate your needs. Enjoy your new car, and we hope to see you again soon! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Royal Buick GMC Cadillac

At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Come see us today!

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