1450 S Gilbert Rd
Chandler, AZ 85286

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Sales: 480-945-1200

Used Cars: 480-945-1200

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Earnhardt Chandler Cadillac

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

478 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

excellent Service Department.

Reviewed by tnteltonJanuary 07, 2026

excellent Service Department., Garrett and crew do what they say and do what you ask...all in a timely manner

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the fantastic feedback! We're glad that Garrett and the team provided you with excellent service. Timeliness and customer satisfaction are our top priorities, and we appreciate your recognition. Looking forward to serving you again! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Bill in Sales and Terry in Finance provided a very

Reviewed by Steve J from Gilbert, AZDecember 15, 2025

Bill in Sales and Terry in Finance provided a very enjoyable experience for my wife and I during our vehicle purchase from Chandler Cadillac

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for the fantastic feedback, Steve! We're thrilled to hear that Bill and Terry made your vehicle purchase enjoyable. Your satisfaction means the world to us, and we look forward to serving you and your wife again in the future! Regards, Justin Conover General Manager Justin.conover@earnhardt.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Don’t buy from Andy Ochoa at Earnheart Chandler AZ.

Reviewed by Michael Timony from Scottsdale Arizona December 13, 2025

Don’t buy from Andy Ochoa at Earnheart Chandler AZ. Terrible customer service. Your company lost a part. (Wheel locker) Then; Didn’t complete a service. (Rotate tires) Didn’t tell me about it (didn’t let me know it wasn’t completed) Charged me for it. Then wouldn’t make it right when i called. (Told me I have to buy another locker, and accused me of losing it and lying about it) When I told the sale manager Andy Ochoa, hey I bought a 100k vehicle from you. It’s only been serviced by you. You lost the wheel lock and your company charged me for a service you didn’t complete. It’s the principle and hassle you have caused you need to make this right. His response. Keep saying you purchased a $100,000 car and you can’t pay 40 bucks for a part. You’ll should be embarrassed. I guess a $40 part and avoiding accountability is more important to customer retention. First and last Escalade I’ll buy there.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Michael, We are sorry you are not happy with the service you've received, as we strive to give everyone the best possible experience. We appreciate you sharing this and we will be addressing this with our team and using it as a learning opportunity to better serve our guests in the future. Regards, The Earnhardt Chandler Cadillac Team

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Earnhardt Chandler Cadillac

We understand that looking for a dealership that offers sales and services is difficult. At Earnhardt Chandler Cadillac in Chandler, AZ, we serve as a one-stop solution. Whether it is servicing or repairing your vehicle, our experts are waiting to assist you. Drop by our dealership to test-drive any vehicle of your choice. You can also get a quick quote online. Browse through our Chandler Cadillac website to find what you need today. The easy financing options that we are offering will help you purchase your dream vehicle effortlessly.

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