Bergstrom GM of Oshkosh in Oshkosh including address, phone, dealer reviews, directions, a map, inventory and more

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355 N Washburn St
Oshkosh, WI 54904

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Sales: 877-739-9060

Used Cars: 877-859-0863

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Bergstrom GM of Oshkosh

Overall Rating:

4.3 (out of 5)

87% recommend this dealer

108 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Resolved unpleasant service experience

Reviewed by Debbie Losenegger from Oshkosh, WIOctober 31, 2022

I had an unpleasant experience with an issue on our 2021 Acadia. I was contacted by two staff of Bergstrom regarding my experience. Jeff went ABOVE AND BEYOND to settle the issue which turned out to be miscommunication. That indeed is exceptional customer service. Thank you

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Check engine light came on in my 2019 GMC Terrain.

Reviewed by GATurner56October 28, 2022

Check engine light came on in my 2019 GMC Terrain. Code reader at Advanced auto said issue with cylinder 4. Took car to Bergstrom GMC and told them the code. They verified that the ceramic on spark plug in cylinder was broken off and recommended replacing all four plug. When I got the bill they changed me $149 for diagnostics that I got done free at Advanced auto and told them the problem. Then they changed me $30 BS fee that they explained as shop supplies. NEVER take your car to this dealer except for warranty work that is 100 percent covered. I said I wanted to get a call from the Service manager Jeff but over 2 weeks later I never did. Talked with Donnie today and he talked with Jeff who would do nothing.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excellent dealership

Reviewed by Rai Simonson from Wisconsin Rapids, WIOctober 20, 2022

Excellent dealership. The salesperson that sold me my truck was knowledgeable about the entire car buying process and worked to get me the truck that I wanted. I feel like the entire process was efficient and fair.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Bergstrom GM of Oshkosh

At Bergstrom Automotive we strive to be the recognized leader of guest service through our commitment to treat everyone like family. You deserve complete peace of mind when it comes to owning your vehicle regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin's #1 Automotive Retailer we support communities throughout the state with 25 Bergstrom locations representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.

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