Griffin Chevrolet in Milwaukee including address, phone, dealer reviews, directions, a map, inventory and more

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11100 W Metro Auto Mall
Milwaukee, WI 53224

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 3:00pm

Reviews of Griffin Chevrolet

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

76 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Assistant Manager (He had a biblical name)

Reviewed by Cierra Johnson from Milwaukee ,WisconsinJune 07, 2022

The representatives that answered the phone and provided the wrong information caused me to have a hard time to get my vehicle fixed. I was lucky to get Isiah the assistant manager. He gave me reassurance that my car was in the write hands. He even provided information for future repairs. I was never given that a dove when I had repairs on my car last year. You guys have to do better with informing customers of all options. It?s not right and you never know what financial bind someone is in. Options matter my vehicle is important I paid for it cause I need it. But to know I have options of a repayment and wasn?t informed is wrong. But I had a good experience with him. Thank you again. Stay blessed and keep smiling so God can use you at anytime and anywhere.

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Griffin Chevrolet of Milwaukee

Overall Facilities N/A

Customer Service 1

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Wind deflector

Reviewed by Virginia Barnes from Milwaukee, wiMay 17, 2022

I had a part put on my car. The person in the service department l was not very nice. He ask me where I bought my car from. I told he not from here . He said why didn?t I take to where I bought the car. I went to a manager and he took care of the problem. Not very happy service department.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello and thank you for your feedback. Griffin Chevrolet is sorry to read about your experience at our dealership. We understand the Advisor and 2 other people apologized to you for the way that question came out. We understand your frustration and appreciate your help with our continuous improvement. The Advisor has been approached by our Service Manager.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Service

Reviewed by Shavetta Howard from Milwaukee, WisconsinMay 01, 2022

Have my vehicle serviced here often for years. Great customer service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Griffin Chevrolet of Milwaukee

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Griffin Chevrolet

Griffin carries all of the latest models of Chevrolet vehicles with the options you want as well as a extensive lineup of pre-owned vehicles. Customers can come in and test drive the award-winning Chevy Cruze or popular models such as the Impala and Malibu. If you're searching for a Chevy Silverado in Milwaukee Griffin Chevrolet has what you're looking for. We also have a large selection of the popular Chevrolet Equinox and Traverse.
We have an award-winning Certified Chevrolet Service Department with Auto Body Shop on-site--look no further than the Metro Auto Mall in Milwaukee. Today's the Day for a Griffin Chevrolet!

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