Bob Clapper Automotive in Janesville including address, phone, dealer reviews, directions, a map, inventory and more

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3601 E Milwaukee St
Janesville, WI 53546

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Sales: 608-752-1331

Used Cars: 608-752-1331

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 12:00pm

Reviews of Bob Clapper Automotive

Overall Rating:

3.5 (out of 5)

33% recommend this dealer

3 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Car Buying Experiance

Reviewed by 17mommaMay 19, 2020

Recently purchased a 2017 Trax with Jarred K. He took the time to listen to my concerns and really strive to be a excellent sales guy. Our first encounter he wasn't pushy or trying to give the sales speech. Later on that day he called me regarding a trade in value for the vehicle I use to have. Surprisingly they gave me another $500. I liked that he took the incentive to go above customers expectations. I did have some minor hiccups with the auto body shop but, overall the end result was the icing on the cake that will make me recommend to friends and family. Thank you!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

2.8 (out of 5)

xxxx of customers

Reviewed by Nwo leader February 17, 2015

I understand things cost money but the difference in price between 2 chevy dealers that are 20 mins apart is discusting. I am done with you till your prices get in line with symdon Chevrolet. You want to charge $70 for an oil change they charge $35. You want 198 per axel for brakes, they want 310 including labor for both front and back. Do you see my point fix your prices and you will get customers back there

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service 3

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

2.8 (out of 5)

Went went in to see about trading our 2011 Impala for a...

Reviewed by kathie63October 05, 2012

Went went in to see about trading our 2011 Impala for a 2011 Chevy Silverado 1500. They said they would give us $14,000 for the Impala, With the numbers we couldn't do that as the payment would be too high. Then on Oct 4th we received a letter from the sales manager John Westman, in the letter he said "I'm the sales manager at Fagan Automotive and I know you may some questions on the 2011 Chevrolet Silverado 1500 you looked at here. With that in mind, what is the one thing I could do to help you get into this or another vehicle? Please call me with the one thing and I will make it happen. So I called him and told him he can give us what we owe on the on our Impala and he said he can give us $14,500. Don't SEND A LETTER TELLING SOMEONE TO NAME ONE THING AND YOU WILL MAKE IT HAPPEN if you don't intend to stand behind those words don't make that offer!! That is bad business practice...it is a bait and switch in my opinion! VERY MISLEADING!!! WE WILL PURCHASE A NEW TRUCK WITH SEVERAL INCENTIVES AND WE WON'T BUY FROM THEM!!!! EVER!!!!!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service 2

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

About Bob Clapper Automotive

Rock County's #1 volume dealer. Serving Southern WI and Northern IL since 1945. Why Go Anywhere Else? www.faganautomotive.com Contact Jennifer or Sean in the Internet Department to set up your test drive today.

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