A member of the Cars.com family
A member of the Cars.com family
822 Broadway St
Berlin, WI 54923
Sales: 920-354-4231
Used Cars: 920-354-4263
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 6:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 6:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 4:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:00pm |
| Sat | 8:00am – 12:00pm |
See all dealerships near Berlin, WI that carry Chevrolet, GMC, Buick
Showing the most recent reviews from Cars.com and DealerRater.
Diane is the best
My family has bought 22 cars and trucks from WESTSIDE GM and Diane Grant-Simenson over the last 30 years. Kudos to DIANE for her 30 years of selling our family so many vehicles!
Dealer Response
Moses on a Motorbike, thank you for your loyalty to our dealership and for taking the time to write this review. Diane’s sales excellence is always consistent, and I’m glad your experience with her supports that. We aim to turn every person that visits us into a repeat customer. West Side GM Team (920) 361-5100
Maximum rating = 5
Shady dealer
To date West Side was my worst car buying experience. They tried to pull tricks and completely alter the deal that was already agreed upon, then when I wouldn’t agree said they were just going to put the truck back on the lot and sell it and wouldn’t hold it 1 day till Monday . Mind you the details of the deal were already agreed on prior to me driving an hour out there, I held up my end of the bargain they did not, even though I went over the details with the salesmen i was working with a half dozen times or more so there wouldn’t be any surprises that day. I will never go to West Side again nor recommend anyone I know go there. In the past year I bought a truck from them, as did a co-worker from the railroad I sent to them on recommendation. Now, I will do quit the opposite and go out of my way to let others know how bad they treat customers. People please just pay attention to how dealerships treat customers when the supply of vehicles is low, and remember that for when things get back to normal. West Side just lost a customer for life.
Dealer Response
We acknowledge your review and are currently looking into the events you’ve detailed.
Maximum rating = 5
To date West Side was my worst car buying experience....
To date West Side was my worst car buying experience. They tried to pull tricks and completely alter the deal that was already agreed upon, then when I wouldn’t agree said they were just going to put the truck back on the lot and sell it and wouldn’t hold it 1 day till Monday . Mind you the details of the deal were already agreed on prior to me driving an hour out there, I held up my end of the bargain they did not, even though I went over the details with the salesmen i was working with a half dozen times or more so there wouldn’t be any surprises that day. I will never go to West Side again nor recommend anyone I know go there. In the past year I bought a truck from them, as did a co-worker from the railroad I sent to them on recommendation. Now, I will do quit the opposite and go out of my way to let others know how bad they treat customers. People please just pay attention to how dealerships treat customers when the supply of vehicles is low, and remember that for when things get back to normal. West Side just lost a customer for life.
Dealer Response
We acknowledge your review and are currently looking into the events you’ve detailed.
Maximum rating = 5
Welcome to West Side GM! We are your premier Chevrolet Buick and GMC dealer in Berlin WI. Let us show you around our locally-owned new and used car dealership. When you first arrive you might be surprised at our complete inventory of Chevrolet models. If you're coming in from out of town we have what you're looking for. We have served Wisconsin since 1946 and we are happy to extend our hospitality so come by and see what we have to offer!
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