Countryside GM in Beaver Dam including address, phone, dealer reviews, directions, a map, inventory and more

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N8167 N. Kellom Rd.
Beaver Dam, WI 53916

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 8:00am
Wed 8:30am – 8:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of Countryside GM

Overall Rating:

4.2 (out of 5)

80% recommend this dealer

51 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Comp oil change/tire rot.

Reviewed by Bruce Keller from CampbellsportApril 09, 2021

Took off work and drove 45 miles to get a complimentary oil change on my 2021 Silverado 2500($60k). Unfortunately I hit some unexpected road construction and was 19 minutes late for my 8:00 a.m. appointment. I know it was my fault for being late but the guy at the desk wouldn't help me out other than leaving the vehicle or reschedule for next week. I just drove an hour and spent a day of vacation for that kind of customer service for spending $60k at their company. I realize I should have been there on time, but if you are expecting any kind of customer service maybe just a little bit above and beyond, don't go here! I am in the process of getting a vehicle for my wife and won't go there!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at (920) 319-4652 when you can so we can address this situation directly. Thank you and have a great day.

Overall Facilities N/A

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

2.3 (out of 5)

Unhappy customer

Reviewed by Jennah Aplin from Beaver DamMarch 03, 2021

Car was to be done today, but got a call about it being done tomorrow morning. The lady got mad with me because I couldn't pick it up till Monday if it was going to be don't tomorrow because I was going out of town and wouldn't be home till Sunday.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi there, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (920) 885-3301 when you can so we can address this situation directly. Thank you and have a great day.

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair 2

Maximum rating = 5

1.7 (out of 5)

buyer

Reviewed by Kathy Oakeson from Beaver damAugust 27, 2020

We test drove a vehicle. While returning the keys, we asked if there was room for price adjustment, Kyle stated to my husband, "I thought you and your wife had good jobs. If not maby you should find better jobs ,you could afford the vehicle.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 2

Quality of Repair N/A

Maximum rating = 5

About Countryside GM

As a Beaver Dam Chevrolet Buick GMC dealer we offer all of our great customers a huge selection of both new and used Chevrolet Buick GMC vehicles. Countryside GM Auto Group takes pride in the vehicle you drive the service we offer to customers and of course the products we sell.Price Service and Value are not just words to us.Let our Sales Professionals conduct a simple needs and wants analysis to find the exact car for you.We strive to price our vehicles competitively in the market. This saves our customers wasted time in price shopping.If you are in the Madison/Milwaukee area and are looking for the best deal come to Countryside GM

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