A member of the Cars.com family
A member of the Cars.com family
1000 S Nicolet Rd
Appleton, WI 54914
Sales: 920-268-0642
Used Cars: 920-268-0173
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 1:00pm |
Overall Rating:
4.7 (out of 5)
94% recommend this dealer
71 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Never coming back!
If I could give zero stars I would. I bought a 2018 GMC Yukon XL. Less than 5 months of owning it the transmission completely went out. We called them and they said to have it towed to them and if it is apart of the Class Action lawsuit that is currently going on with GM they will replace it. We paid $275 to have it towed there they looked at it for 2 seconds said they would NOT do anything for us. We paid another $275 to have it towed back. When they tow company arrive Bergstrom refused to release it unless we pay them $200. Yes - we purchased a used vehicle. In no way shape or form should the transmission go out in under 5 months. We called around to several transmission shops who told us they replace at least 1 per week in our model vehicle. You would think when you buy a $44,000 vehicle you would get some sort of customer service. Absolutely not. I will never go back and do not recommend purchasing any vehicle through them.
Maximum rating = 5
Bought used 2016 canyon GMC
Nice people to deal with and very friendly. They did a good job on cleaning up the truck-
Maximum rating = 5
Look for different options
Get different opinions before comming here. I've been here to get work done and have been charged thousands for parts and repairs when you can find another place that will do it for a fraction of the price.
Maximum rating = 5
At Bergstrom Automotive we strive to be the recognized leader of guest service through our commitment to treat everyone like family. You deserve complete peace of mind when it comes to owning your vehicle regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin's #1 Automotive Retailer we support communities throughout the state with 25 Bergstrom locations representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.
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