Bergstrom GMC Buick of Appleton

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Overview
Dealer Reviews

GMC and Buick New Car Dealership in Appleton, WI

Overall Rating

4.8/5

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At Bergstrom Automotive, we strive to be the recognized leader of guest service through our commitment to treat everyone like family. You deserve complete peace of mind when it comes to owning your vehicle, regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin's #1 Automotive Retailer, we support communities throughout the state with 25 Bergstrom locations, representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.

Our certified mechanics know how to keep your new GMC or Buick fine tuned and safe. So if you are in Appleton or the surrounding area, check out Bergstrom GMC Buick of Appleton!

Bergstrom GMC Buick of Appleton Reviews

Overall Rating

4.8/5

66 out of 67 people recommended this dealer

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Buick Envision

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by Skipper
in Green Bay, WI
July 11, 2018

Very pleased with the sales staff. Have no reservations about going back. Car prices seemed very competitive. There was a sales drive ending the day that we visited the dealership. We weren’t ready to make the commitment.

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Member

Overall Rating:

2/5

Customer Service:

2/5

Buying Process:

2/5

Quality of Repair:

2/5

Overall Facilities:

5/5

Reviewed by Alan Schmidt
in WI
October 26, 2017

My latest experience with the new GMC service manager was not good. Problem with a vehicle with only 20,000 miles and neither GM nor the dealership willing to correct the issue. Well, the dealership IS willing to do the work, at the retail rate of $650! 'We're in business to make money' was his response. I get that, however, this was a golden opportunity to take care of a regular customer in unique situation. Could have at least offered to do the work at a reduced rate since it should have been a warranty item in the first place. Its all about the $$$$.

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The best of the best

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by Carol K
in Appleton, WI
July 04, 2017

I have bought all of my vehicles from Bergstroms. I would not go anywhere else. The service after the sale is off the charts. You are made to feel a part of the Bergstrom family overtime you visit, for whatever the reason. There is no other dealership that I know of that takes care of their customers the way that the Bergstrom Crew does.

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Dealership Contact Information

Bergstrom GMC Buick of Appleton 1000 S Nicolet Rd
Appleton, WI 54914

Sales: 920-268-0642
Used Cars: 920-268-0173

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	9:00am	9:00am	9:00am	9:00am	9:00am	9:00am
Close	Closed	7:00pm	7:00pm	7:00pm	7:00pm	6:00pm	5:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:00am	7:00am	7:00am	7:00am	7:00am	8:00am
Close	Closed	6:00pm	6:00pm	6:00pm	6:00pm	6:00pm	1:00pm

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