Alan Webb Chevrolet in Vancouver including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

3712 NE 66th Ave
Vancouver, WA 98661

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Sales: 866-934-8748

Used Cars: 866-928-9159

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Alan Webb Chevrolet

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

940 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Both John and David were polite, professional and a

Reviewed by maulerocketboy57July 01, 2022

Both John and David were polite, professional and a pleasure to do business with. I will see you folks for my servicing and oil changes.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

My elderly mother and I were on a 14 hour road trip

Reviewed by mrockhill39June 30, 2022

My elderly mother and I were on a 14 hour road trip earlier this week when our Equinox had a problem on the freeway in Portland, Or. We went to Alan Webb Chevrolet to have it fixed. When we got to the service advisor, she told me “We don’t have the time, I don’t have anyone who can diagnose it right now. You can go to Auto Zone and have them scan it.” She didn’t care that we were on the road, that my mother is elderly or that we were having problems. She sent us to Auto Zone and went back to her desk. Her horrible service is a reflection of the dealership. She didn’t ask us any questions as to what happened, how far we were traveling, what sound we heard, how old the car was, nothing. I tried calling the service manager, Floyd, today a total of 6 times, leaving a voice mail on the 3rd try. No response from anyone. Shame, shame on Alan Webb Service Department for their terrible customer service. Being from the Portland/Vancouver area, I will never be back and will be passing this information along to friends and family.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The team at Alan Webb was very helpful and patient with

Reviewed by bryse.greeneJune 27, 2022

The team at Alan Webb was very helpful and patient with all of my questions. A team that is eager to make the customer feel appreciated!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Bryse, Thank you for taking the time to share this nice review . We value your time and feedback. We are pleased to hear that our staff was helpful and patient. We look forward to seeing you and your Equinox in the future. Have a wonderful day! Sincerely, Your Alan Webb Chevrolet team

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Alan Webb Chevrolet

We have a strong and committed sales staff with many years of experience satisfying our customers' needs.

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