A member of the Cars.com family
A member of the Cars.com family
3712 NE 66th Ave
Vancouver, WA 98661
Sales: 866-934-8748
Used Cars: 866-928-9159
Sales Department
| Sun | 10:00am – 7:00pm |
| Mon | 8:30am – 8:00pm |
| Tue | 8:30am – 8:00pm |
| Wed | 8:30am – 8:00pm |
| Thu | 8:30am – 8:00pm |
| Fri | 8:30am – 8:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Vancouver, WA that carry Chevrolet, GMC, Buick
Overall Rating:
4.7 (out of 5)
94% recommend this dealer
940 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Both John and David were polite, professional and a
Both John and David were polite, professional and a pleasure to do business with. I will see you folks for my servicing and oil changes.
Maximum rating = 5
My elderly mother and I were on a 14 hour road trip
My elderly mother and I were on a 14 hour road trip earlier this week when our Equinox had a problem on the freeway in Portland, Or. We went to Alan Webb Chevrolet to have it fixed. When we got to the service advisor, she told me “We don’t have the time, I don’t have anyone who can diagnose it right now. You can go to Auto Zone and have them scan it.” She didn’t care that we were on the road, that my mother is elderly or that we were having problems. She sent us to Auto Zone and went back to her desk. Her horrible service is a reflection of the dealership. She didn’t ask us any questions as to what happened, how far we were traveling, what sound we heard, how old the car was, nothing. I tried calling the service manager, Floyd, today a total of 6 times, leaving a voice mail on the 3rd try. No response from anyone. Shame, shame on Alan Webb Service Department for their terrible customer service. Being from the Portland/Vancouver area, I will never be back and will be passing this information along to friends and family.
Maximum rating = 5
The team at Alan Webb was very helpful and patient with
The team at Alan Webb was very helpful and patient with all of my questions. A team that is eager to make the customer feel appreciated!
Dealer Response
Bryse, Thank you for taking the time to share this nice review . We value your time and feedback. We are pleased to hear that our staff was helpful and patient. We look forward to seeing you and your Equinox in the future. Have a wonderful day! Sincerely, Your Alan Webb Chevrolet team
Maximum rating = 5
We have a strong and committed sales staff with many years of experience satisfying our customers' needs.
Find out what your used car is worth with our appraisal tool.