Koons Woodbridge Buick GMC in Woodbridge including address, phone, dealer reviews, directions, a map, inventory and more

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14530 Jefferson Davis Hwy,
Woodbridge, VA 22191

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Sales: 703-498-2275

Used Cars: 703-576-0390

Reviews of Koons Woodbridge Buick GMC

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

10 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Preventive service

Reviewed by William Golden from Woodbrige VAOctober 15, 2021

The process was easy and enjoyable. They can be depended on to keep the vehicle running and dependable. They keep me informed on additional service needed.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi William - Thank you for putting your trust in our team! We are delighted that you always feel so well taken care of here at Koons Woodbridge Buick GMC. Drive safely!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

4.0 (out of 5)

Service Oriented with no Extras

Reviewed by Don from Stafford, VAOctober 06, 2021

I was recently in because my 2015 Buick Verano, which I purchased here in 2015, was not starting consistently for several days after the vehicle had indicated there was a steering error. I called for an emergency appointment in the morning and drove my car away with a new battery a few hours later.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for taking the time to review us, Don! We are happy to hear that the Koons Woodbridge Buick GMC team was able to assist with your vehicle and get you back out on the roads. We appreciate your business and are wishing you safe travels in your 2015 Buick Verano!

Overall Facilities 4

Customer Service 4

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Best Customer Service

Reviewed by Sandy from Virginia October 03, 2021

I’m impressed with the customer service that I received from Dallas, at Koon’s Buick of Woodbridge, he listened to my concerns and along with the technician they were able to find out the problem with my car on the first try. I took the dealer where I purchased the car 4 or 5 times and they still never figured it out. With that said I will not be having my vehicle serviced at the dealer where it was purchased. My servicing dealer will always be Join’s Buick of Woodbridge.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for taking the time to share, Sandy! We appreciate your business and are thrilled to hear that you had such an outstanding service experience working with the Koons Woodbridge Buick GMC team. Drive safely, and we hope to see you back again down the road!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Koons Woodbridge Buick GMC

Koons brings the experience of buying a new or used car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing and even upload documents from the comfort of your home. You can request a virtual walk-around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!

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