2000 Chain Bridge Rd
Vienna, VA 22182
Sales: 571-655-3595
Used Cars: 571-520-4330
Sales Department
| Sun | 11:30am – 6:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 9:00pm |
Service Department
| Sun | 8:00am – 4:00pm |
| Mon | 7:00am – 10:00pm |
| Tue | 7:00am – 10:00pm |
| Wed | 7:00am – 10:00pm |
| Thu | 7:00am – 10:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 7:00am – 4:00pm |
See all dealerships near Vienna, VA that carry Chevrolet, GMC, Buick
Overall Rating:
4.5 (out of 5)
89% recommend this dealer
1282 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I purchased a 2024 Toyota Camry from this location.
I purchased a 2024 Toyota Camry from this location. They sold the car with tires that had cut up sidewalls from the previous owner hitting curbs. I didn't realize this until I got the vehicle home. When I contacted them they just said that doesn't affect the integrity of the tire so they weren't willing to replace the two tires that this affected. That's fine but this is not a good place to work with to buy a used vehicle. One of the tires also had a slow leak and they would not replace that either. They have plenty of tires there at their location I'm sure so that wouldn't have cost them hardly anything so I hope they are happy with this review of them. The salesperson I worked with was very nice and I spoke with the sales manager (I think Alex) and he was pretty rude. I was asking questions about the vehicle and he just kept repeating that once you drive it off the lot at yours. I was concerned that if something happened within a day or so of having the vehicle such as something small not working that should be working, will they take care of it? Again the finance guy just kept saying once you take it off the lot, its yours so no we won't. Once the finance guy left the area, the salesperson politely explained to me that it still had a bumper to bumper warranty and I shouldn't worry about it. Again, unless you want a new vehicle I definitely would not deal with this place for any type of used vehicle. Not sure how they treat new vehicle owners after the fact but they definitely don't appreciate used vehicle owners. I can tell you though the sales person was very nice and did what he could to help me out. It's just his hands are tied I guess with certain things. He actually fixed a chip in my windshield that I found when I got home out of his own pocket.
Maximum rating = 5
We were greeted promptly!
We were greeted promptly! Carlos Candia helped us from the first step of our arrival to the completion of service. He was professional, helpful, friendly and kept us abreast of every stage of service. We had a few services to get done and our wait wasn't too long. Nice experience!
Maximum rating = 5
THE MOST BRILLIANT DEALER I HAVE EVER DELT WITH….
THE MOST BRILLIANT DEALER I HAVE EVER DELT WITH….EVER. BRAVO KOONS. Thank you kindly Koons
Maximum rating = 5
Koons brings the experience of buying a new or used car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing and even upload documents from the comfort of your home. You can request a virtual walk-around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!
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