Pinkerton Chevrolet in Salem including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

925 N Electric Road
Salem, VA 24153

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Pinkerton Chevrolet

Overall Rating:

4.5 (out of 5)

84% recommend this dealer

31 total reviews

Showing the most recent reviews from and DealerRater.

1.0 (out of 5)

Service Department is terrible

Reviewed by Derek Ferguson from Roanoke, VaApril 19, 2022

I dropped my Suburban off on a Wednesday morning at 8:30am and now it is Tuesday the following week and I have contacted the service department twice at this point. They still say they have not come up with my options for having the vehicle fixed yet. I drove the vehicle there and let them know it was idling very rough. I think 6 days later and still not even a plan to fix the vehicle is ridiculous. They haven't even given me options yet.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Easy Purchase

Reviewed by Jeff Moran from DalevilleAugust 26, 2021

Just bought a 2022 cheverolet Silverado 2500 from pinkerton Chevrolet. I dont often leave reviews but this is definitely a good time for me to make an exception. This has to be the easiest auto purchased i have ever made. From my salesman Ralph to the General manager Matt this buy was great. No going back and fourth from the salesman to the manager. Both were in the room with me and in less than 10 minutes i had a verbal deal on the truck. I highly recommend Pinkerton Chevrolet for your next buy.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)


Reviewed by Brandon from Roanoke VaAugust 06, 2021

For anyone who wants to buy a car/truck/suv please go to my man Jim Thomas. He has gone through thick and thin to sell my wife and I our first vehicle! A year later (August 5, 2021,) I was looking for a truck for myself and wanted to get rid of the vehicle I had. It must have been destined for me to buy a truck yesterday, because I met Jim again at a different location and I knew immediately he had my business! Jim would give you his own shirt off of his back if he had too! He will definitely go through anything to help anyone out as much as possible to get a vehicle! Jim if you see this you are the man and I can’t wait to buy another vehicle from you in the future!! Thanks man!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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