1824 Williamson Rd NE
Roanoke, VA 24012

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Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 1:00pm

Reviews of Berglund Chevrolet Buick

Overall Rating:

3.9 (out of 5)

91% recommend this dealer

165 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Had an issue and called service.

Reviewed by Jimmy Whitten from TroutvilleMarch 10, 2025

Had an issue and called service. Josh answered and explained how the system worked to assure me that everything was working properly. Thanks for saving me a trip and giving peace of mind. Thanks, that is service. Jim Whitten

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

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Maximum rating = 5

1.0 (out of 5)

These folks are poor.

Reviewed by Johnny from Wilmington, VAOctober 16, 2024

These folks are poor. Sales experience involves customer doing all the work. They get offended easily; unprofessional. They don’t do what they promised; breach of contract. They take out their frustrations on your vehicle; unacceptable. You still wind up paying top dollar; your money. Analysis; shop anywhere but here.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Johnny, My name is Jeremy McCloy, I am the General Manager here at Berglund Chevrolet on Williamson Road. I am sorry to hear you had a bad experience with us, I would like to try to make things better. Would you be able to reach out to me today? 540-344-1461

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

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Maximum rating = 5

5.0 (out of 5)

I am a first time car-buyer and Kaylee Beganovic was so

Reviewed by Elijah Dunn from Lynchburg, VASeptember 21, 2024

I am a first time car-buyer and Kaylee Beganovic was so incredibly helpful! She broke down the entire process and made it simple to understand but most importantly she prioritized my comfortability in any given situation over everything.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Berglund Chevrolet Buick

At Berglund Chevrolet Buick our entire team works together to provide you with the ultimate Buick and Chevrolet shopping experience. We are here to exceed your expectations deliver the best service possible and make car shopping fun again. Just read through our customer reviews to see why so many local Christiansburg and Salem drivers consider us to be the premier new and used car dealership in Roanoke.

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