Chevrolet and Buick
New Car Dealership in Roanoke, VA
Overall Rating
4.7/5
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At Berglund Chevrolet Buick, our entire team works together to provide you with the ultimate Buick and Chevrolet shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again. Just read through our customer reviews to see why so many local Christiansburg and Salem drivers consider us to be the premier new and used car dealership in Roanoke.
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Berglund Chevrolet Buick Reviews
Overall Rating
4.7/5
128 out of 137 people recommended this dealer
Overall Facilities:
4.6/5
Berglund Chevrolet Buick is #1!
Reviewed by Jeff Fisher
in Roanoke, VA
February 18, 2021
Bought a brand new Silverado a while back, and couldn't be happier! From Jeremy McCloy helping me pick out the truck that would have the highest resale value (which was my #1 priority), to Joe Gallimore calling EVERY bank in the area to get me the best rate, I can honestly say this has been the best buying experience ever. I would also like to thank Pete and the entire internet team for following up with me every day to make sure I was taken care of!
Worst Customer Service Ever
Reviewed by Tami Landis
in Roanoke, Va
February 07, 2021
We were interested in looking at the HD trucks. Salesperson wanted to run our credit before we even looked at the vehicle! Have never heard of such a thing. If that is normal practice, you will lose a lot of business. If it isn't normal practice, you might want to retrain some of your staff.
This dealer makes good on deliver problem
Reviewed by mike mccormick
in roanoke va
March 04, 2013
Do to an an oversite by dealer personnel, we did not receive the factory floormats included on the window sticker.Being a neatness nut I ordered some from Amazon that don't fit so I'll have to fight with the vendor to send them back.So then I ordered the mats from Berglund. Then I discovered the mats were actually at the dealer.My salesman installed the mats, got me a refund on the mats I ordered at the dealer, and offered to ship the Amazon mats back for me at no charge. They did all they could to correct the original issue and I would certainly buy my next Chevy from them!