1824 Williamson Rd NE
Roanoke, VA 24012

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Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 1:00pm

Reviews of Berglund Chevrolet Buick

Overall Rating:

4 (out of 5)

91% recommend this dealer

169 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

The service agent (Jeremy) had absolutely no personality.

Reviewed by Ron Krempels (Linda Krempels) from Roanoke, VADecember 01, 2025

The service agent (Jeremy) had absolutely no personality. In person he just looked at me like an inconvenience. When he called me to let me know that they couldn't find a problem with my car and it was available to pick up he had no idea what the mechanics did or tried to do. He didn't even offer to find out and I never received a call from anyone to e plain or ask questions. After having the car for 2 days I had to pay $110.00 for them to not find the problem or even give me any advice. Then I had to go in the lot to find the car, which took a little bit. They use to drive it up to you. I have used this dealership Many times for service and never had any problems even if they had trouble finding the problem.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

5.0 (out of 5)

Customer Service excellent and provided on time

Reviewed by Mechelle Violena Walker-Powell from Roanoke,VirginiaSeptember 27, 2025

Customer Service excellent and provided on time maintenance to my SUV. Very detailed with their work and professional. Again I was pleased with the overall service!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

Had an intermittent display for several months.

Reviewed by Paul Wyar from Roanoke, VaSeptember 13, 2025

Had an intermittent display for several months. They were able to diagnose it quickly, fix it and get it done in 2 days & under cost.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Berglund Chevrolet Buick

At Berglund Chevrolet Buick our entire team works together to provide you with the ultimate Buick and Chevrolet shopping experience. We are here to exceed your expectations deliver the best service possible and make car shopping fun again. Just read through our customer reviews to see why so many local Christiansburg and Salem drivers consider us to be the premier new and used car dealership in Roanoke.

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