9831 Midlothian Turnpike
Richmond, VA 23235
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
Overall Rating:
2.6 (out of 5)
77% recommend this dealer
35 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Great job as always!
Great job as always! Great service, people friendly, always a good price on anything I may need done. Never been anywhere else for car serviceing!
Maximum rating = 5
replaced parts did not solve the issue the the sales
replaced parts did not solve the issue the the sales department undervalued my car. Now I am forced to rent a car until I find service center I can trust will not charge me for labor and parts I do not need. I do want to put my life or the life of others at risk by driving a car serviced by Haley Buick
Maximum rating = 5
I have two cameras that are in my car and after receiving
I have two cameras that are in my car and after receiving my car back, I reviewed the camera footage and saw that someone was in my car two days later after already being there rummaging through my stuff the only that after my car was detailed the camera that I had in my car covered up was moved so you couldn?t see outside of the camera Also, my car was taking out on a ride ripping my engine up for no reason as they call a shake up, but the only thing I had done in my vehicle was having the bumper the back painted. I sent an email to the body shop manager, who then forwarded the email to the manager of the whole facility where the person in question that had a screenshot of who messed with my cameras was talked to in my presence. I will never go back there again.
Dealer Response
Rosie, we’re truly sorry to hear about your experience. Your concerns are important to us, and we take such matters seriously. We appreciate your feedback and will work diligently to address this issue to ensure it doesn’t happen again. Thank you for bringing it to our attention.
Maximum rating = 5
Whether you're searching for a new or used car or truck or just looking for a quick quote there's a friendly Haley Buick GMC staff member standing by to help. Just call stop by our dealership or visit our website. Serving Buick and GMC needs of Richmond and VA communities we at Haley Buick GMC are here to make your shopping and service experience hassle-free. Visit us today we will be happy to serve you. Serving the greater Richmond area including Chesterfield Midlothian and Colonial Heights come see us today for all your automotive needs.
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