Suttle Motors in Newport News including address, phone, dealer reviews, directions, a map, inventory and more

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12525 Jefferson Avenue
Newport News, VA 23602

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 8:00am – 3:00pm

Reviews of Suttle Motors

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

212 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Bought used car

Reviewed by Barbara from ZuniMarch 12, 2021

Had great service buying a used car.Vinnie Thukhal was the salesman who helped me. Made the experience very easy. Would recommend going there. Shuttle Newport News Va.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Suttle Motor Corporation and we hope to see you again.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

4.8 (out of 5)

New Car

Reviewed by LaKeyshia Oliver from Newport News VaJune 05, 2019

the people there were friendly and respectful. Got what I wanted and then some. the car is wonderful the smiles I received when arriving was great too!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you LaKeyshia for your business and this wonderful review!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Best Dealership I've ever been too

Reviewed by Jeff Shannon from Newport News, VaMay 26, 2019

First off, I want to say that my experience there was amazing. For the last week, my wife and I went to nine different dealerships. We narrowed them down to three because they had cars we were interested in. They were Casey Honda, Acura, and Suttle Motors. After we found the cars we liked, we spoke with the first salesman that talked to us from each one (other dealerships had people talk with us, but we weren't interested in their cars). The worse experience we had came from Casey Honda, were their salesman ran my information without my permission, wouldn't give me my keys to my car or my debit card after I asked him for them because we wanted to leave, and also straight up lied to us. The Acura dealership went ok, but the price of their car and the value of the trade weren't what we were looking for. Then it comes to Suttle. We met with Keith, and had 3 cars we were curious about. He was very polite and professional, and also patient with us. If he didnt know something about the car, he told us he didnt and would look it up to see. He is the most honest salesman I have come across. We made an agreement on a vehicle, but because we thought the payment was a little higher than what we wanted, we waited 3 days and discussed it with each other. When we came back 3 days later, he had kept our paperwork, as well as everything we agreed to, which made the process so much faster and easier. Hands down the best dealership we have talked to, with Keith being the best salesman I've had the chance to work with. My wife and I are very happy with our purchase.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you Jeff so much for this amazing review and for your business. This experience is what we try every day to achieve with our customers. So happy you enjoyed your experience and so happy you and your wife are happy with your purchase! Have an amazing day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Suttle Motors

Suttle Motors proudly serves as your Cadillac Buick and GMC dealership in Hampton Roads. Our knowledgeable friendly staff strives to put you in the right vehicle and will continue to take care of you throughout your ownership through our service parts and body shop.

Suttle Motors has been proudly serving Hampton Roads since 1902.

All our technicians are ASE (Automotive Service Excellence) and General Motors Certified and will perform excellent routine maintenance and auto repair on all makes and models. We have 5 World Class Certified technicians all are team leaders and are here to ensure that your vehicle is properly taken care of.

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