GMC, Cadillac and Buick
New Car Dealership in Newport News, VA
Overall Rating
4.9/5
Read dealer reviews
Suttle Motors proudly serves as your Cadillac, Buick and GMC dealership in Hampton Roads. Our knowledgeable, friendly staff strives to put you in the right vehicle and will continue to take care of you throughout your ownership, through our service, parts and body shop.
Suttle Motors has been proudly serving Hampton Roads since 1902.
All our technicians are ASE (Automotive Service Excellence) and General Motors Certified and will perform excellent routine maintenance and auto repair on all makes and models. We have 5 World Class Certified technicians, all are team leaders, and are here to ensure that your vehicle is properly taken care of.
Suttle Motors's service reps and mechanics are GMC trained and utilize the latest cutting edge technology to keep your car running smoothly.
Suttle Motors Reviews
Overall Rating
4.9/5
207 out of 211 people recommended this dealer
Overall Facilities:
4.5/5
Best Dealership I've ever been too
Reviewed by Jeff Shannon
in Newport News, Va
May 26, 2019
First off, I want to say that my experience there was amazing. For the last week, my wife and I went to nine different dealerships. We narrowed them down to three because they had cars we were interested in. They were Casey Honda, Acura, and Suttle Motors. After we found the cars we liked, we spoke with the first salesman that talked to us from each one (other dealerships had people talk with us, but we weren't interested in their cars). The worse experience we had came from Casey Honda, were their salesman ran my information without my permission, wouldn't give me my keys to my car or my debit card after I asked him for them because we wanted to leave, and also straight up lied to us. The Acura dealership went ok, but the price of their car and the value of the trade weren't what we were looking for. Then it comes to Suttle. We met with Keith, and had 3 cars we were curious about. He was very polite and professional, and also patient with us. If he didnt know something about the car, he told us he didnt and would look it up to see. He is the most honest salesman I have come across. We made an agreement on a vehicle, but because we thought the payment was a little higher than what we wanted, we waited 3 days and discussed it with each other. When we came back 3 days later, he had kept our paperwork, as well as everything we agreed to, which made the process so much faster and easier. Hands down the best dealership we have talked to, with Keith being the best salesman I've had the chance to work with. My wife and I are very happy with our purchase.
Bought a new truck
Reviewed by Jonathan
in Newport News,VA
May 07, 2019
I am very disappointed in the service they provided. I bought a 2019 Denali HD 3500 and specially asked if it was able to receive the 360 camera system in which the salesman said yes. After I purchased the truck and brought it back the technician tells me that they can not install the system and it doesn’t work for my truck. The salesman they have working for them absolutely have no idea about what they are selling you. This was this first GM vehicle I have bought and it will be my last. Very disappointing between the dealer and the truck. NEVER AGAIN
Chevy Traverse
Reviewed by Susan Marcussen
in Norfolk. Va
November 27, 2018
I would recommend this dealership and my salesman Felton AUGUSTIN for his professional courtesy,knowledge and manner.He explained what I needed to know and was not sure about so that I could make the right decision about car buying.He also took care of all aspects of the car buying experience to make it less of a hassle for me as a single woman trying to buy the right car from the right dealership in which I am a satisifed customer who is grateful to FELTON...Thank You
