326 East Market Street
Leesburg, VA 20176
Sales: 855-801-3392
Used Cars: 866-248-4506
Sales Department
| Sun | 12:00pm – 5:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | 12:00pm – 5:00pm |
| Mon | 7:00am – 5:30pm |
| Tue | 7:00am – 5:30pm |
| Wed | 7:00am – 5:30pm |
| Thu | 7:00am – 5:30pm |
| Fri | 7:00am – 5:30pm |
| Sat | 7:30am – 3:00pm |
Showing the most recent reviews from Cars.com and DealerRater.
Reached out to the dealership the email.
Reached out to the dealership the email. Didn't hear from them for quite a few days. And the vehicle I was looking at was sold.
Dealer Response
Peter, we regret to hear that you had this experience with us. Here at Buick GMC of Leesburg, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (703) 348-2947 to discuss ways we can better serve you in the future.
Maximum rating = 5
I had a wonderful experience with Caleb Polen, both
I had a wonderful experience with Caleb Polen, both trading in my vehicle and purchasing the new one. I would highly recommend Leesburg Buick GMC and Caleb.
Dealer Response
Susan, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Maximum rating = 5
This is by far the WORST experience at a Dealership that
This is by far the WORST experience at a Dealership that I have encountered. We have three vehicles that we would at this dealership and now that it is under new management we will not be going there again. In fact, I have been trying to contact the new Owner to discuss a new issue that I have after spending over $8,500 dollars and now the service department wants me to spend an additional $3,000 for a Cat Converter due to me following the advice of the service advise that instructed me to keep driving the Car. When I brought this to the New Service Manager Tracy, she told me that the service advisor gave me bad information and still need to pay $3,000. I called and talked to her (Tracy) and the General Manager Chris Elliott, and they offered me a $200 discount and my response was UNACCETABLE. Mention that I will have to seek legal action and both of them hang-up. This is NOT the WAY to TREAT CUSTOMERS.
Maximum rating = 5
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