12050 W Broad St
Henrico, VA 23233

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Sales: 844-415-1112

Used Cars: 877-289-6723

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Rick Hendrick Chevrolet Buick GMC

Overall Rating:

4.7 (out of 5)

90% recommend this dealer

1014 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Always pleasant and seem to care about their clients!

Reviewed by rene_trafton1December 05, 2025

Always pleasant and seem to care about their clients!! Very considerate and the recommendations save me a lot of money! I appreciate how I’m allowed to get service with my mechanic

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

I purchased a 2026 Hummer EV for $110,000 from Rick

Reviewed by Hummer EV TBDecember 04, 2025

I purchased a 2026 Hummer EV for $110,000 from Rick Hendrick GMC Mall of Georgia, and the delivery experience was extremely disappointing. I waited nearly 3–4 hours for delivery prep and charging, and at closing time I was told the vehicle had not charged. I left the dealership with only 20% battery and arrived home with 5%, which was very unsettling given that this is my first EV. My phone was not set up in the vehicle, and the dealership was already closed, leaving me without support. To make matters worse, the GM charging system—costing $2,100 plus $2,500 for installation—was not set up correctly. GM Energy has been very difficult to work with. I have made roughly 20 calls seeking help and continue to get the runaround. Buyers should be cautious with GM’s EVs and the support provided by Rick Hendrick GMC Mall of Georgia and GM Energy.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great service.

Reviewed by wrcurtisDecember 04, 2025

Great service. Thomas is awesome and always keeps us update during the repairs. And the mechanic is top notch that works on our trucks. Couldn't be happier about there service.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Rick Hendrick Chevrolet Buick GMC

We are proudly a part of Hendrick Automotive Group who is based in Charlotte, NC and operates 93 dealerships throughout the United States. Rick Hendrick Chevrolet Buick GMC Richmond was the first Hendrick Automotive Group dealership located within the Richmond area. Our goal has always been to provide world-class service and build relationships with the community and customers from all around the area. To get directions visit our contact us page. Our entire team works together to provide you with the ultimate Buick, Chevrolet, GMC shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again. Please take a look around our website to see if we are the right Richmond dealership for you! We have been your hometown Buick, Chevrolet, GMC dealership for more than 50 years! We promise to provide you with outstanding service, value, satisfaction and an unsurpassed inventory of automobiles, whether you’re looking into the towing-ready Acadia or the fuel-efficient Bolt EV. We practice a no-pressure, high integrity approach to sales that make your car buying experience a stress-free process. We’re proud to be in Richmond and are ready to help you drive away in your new car. So take a look at our inventory or shoot us a call to schedule your next service appointment. Along with our amazing selection of new Buick, Chevrolet, GMC, cars, trucks, and SUVs; we also feature a growing and ever-changing collection of used cars. Visit our pre-owned vehicle search page to see our current inventory. If you see something you like, give us a call and we’ll make sure to have it ready for you when you come to the lot!

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