12050 W Broad St
Henrico, VA 23233

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Sales: 844-415-1112

Used Cars: 877-289-6723

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Rick Hendrick Chevrolet Buick GMC

Overall Rating:

4.7 (out of 5)

90% recommend this dealer

1053 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The gentlemen are very professional and friendly.

Reviewed by Robin from Richmond, VAJanuary 19, 2026

The gentlemen are very professional and friendly. My car was ready in a reasonable time and they even send you videos of what they did. They get a 10 from me. I definitely would recommend them to anyone11

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Robin, we are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond!

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Maximum rating = 5

5.0 (out of 5)

Very professional, friendly customer service.

Reviewed by tjharris1207January 14, 2026

Very professional, friendly customer service. My salesman, Nathan, was THE best; I've already recommended him.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Tjharris1207, we're happy to hear you had such a positive experience with our team!

Overall Experience 5

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Maximum rating = 5

5.0 (out of 5)

Daniel Ortega kept me informed on status of vehicle.

Reviewed by Donald Naumann from Quinton, VirginiaJanuary 13, 2026

Daniel Ortega kept me informed on status of vehicle. Great asset to Hendricks. He did great job of letting me know when back ordered parts came in.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello Donald Naumann, thank you; we appreciate your feedback!

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Maximum rating = 5

About Rick Hendrick Chevrolet Buick GMC

We are proudly a part of Hendrick Automotive Group who is based in Charlotte, NC and operates 93 dealerships throughout the United States. Rick Hendrick Chevrolet Buick GMC Richmond was the first Hendrick Automotive Group dealership located within the Richmond area. Our goal has always been to provide world-class service and build relationships with the community and customers from all around the area. To get directions visit our contact us page. Our entire team works together to provide you with the ultimate Buick, Chevrolet, GMC shopping experience. We are here to exceed your expectations, deliver the best service possible, and make car shopping fun again. Please take a look around our website to see if we are the right Richmond dealership for you! We have been your hometown Buick, Chevrolet, GMC dealership for more than 50 years! We promise to provide you with outstanding service, value, satisfaction and an unsurpassed inventory of automobiles, whether you’re looking into the towing-ready Acadia or the fuel-efficient Bolt EV. We practice a no-pressure, high integrity approach to sales that make your car buying experience a stress-free process. We’re proud to be in Richmond and are ready to help you drive away in your new car. So take a look at our inventory or shoot us a call to schedule your next service appointment. Along with our amazing selection of new Buick, Chevrolet, GMC, cars, trucks, and SUVs; we also feature a growing and ever-changing collection of used cars. Visit our pre-owned vehicle search page to see our current inventory. If you see something you like, give us a call and we’ll make sure to have it ready for you when you come to the lot!

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