Front Royal Buick GMC

11 AM appointment for state inspection resulted in waiting 90 minutes to be told my vehicle was overlooked and they could do it when they return from lunch.

We had made an appointment to have our 2012 Yukon appraised as a trade in. Arrived and were greeted very cordially by Trevor Clay, our salesman. This was during Corona virus pandemic time and social distancing was adhered to as much as possible. I had done quite a bit of research before arriving. We told Trevor what we were interested in and they had an Acadia SLR that more than met our specs. Took it out for a short drive, came back and told him we were ready to deal. He consulted with his financial director and came back with a decent offer. We countered and it was accepted. Went through the paperwork. Trevor took us out to the car for a digital car training session. He was very knowledgeable about it, answered many questions and demonstrated procedures. Asked us if we had further questions and we said not now. We happily drove of in a beautiful red GMC Acadia SLR. We have had it one week and not driven it much due to the "stay at home" requirements. The transition from our larger Yukon will take some time, but it is not as bad as we thought it might. The more we drive it, the more we love it. Lots of getting used to so many more digital options. My wife and I are both very computer literate and the digital applications are fascinating, but we have a big learning curve to feel comfortable using them. Hope this Acadia is as dependable as our Yukon. We drove it 158,000 miles over 9 years and had no major problems with it.

Had my wife's truck in for service, and we walked around the used lot. Lots of great looking stuff. Prices all seemed reasonable and we talked to a really nice saleswoman and had a great experience in service as well. They fixed a problem that another dealer could not!