Freedom Chevrolet of Big Stone Gap in Big Stone Gap including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

212 E 5th St S
Big Stone Gap, VA 24219

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Sales: 866-983-2952

Used Cars: 866-984-2738

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 9:00am – 12:00pm

Reviews of Freedom Chevrolet of Big Stone Gap

Overall Rating:

4.2 (out of 5)

89% recommend this dealer

9 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)

Oil change.

Reviewed by Nicholas Bailey from Big stone Gap, VADecember 18, 2020

A little expensive for an oil change but good service and friendly staff.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Freedom Chevrolet Team

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Beware unethical business practices

Reviewed by BDJuly 16, 2019

Was quoted a new car and was alerted that it was an off rental with 3k miles after I drove 3+ hours to come pick it up. DONT deal with Salesman Devery, he is a liar and used terrible sales tactics. General Manager seemed indifferent about resolving the issue. Happily watched me walk away. They stole an entire day of my life and 6 hours of driving from me.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

4.0 (out of 5)


Reviewed by David Ferguson from Kingsport TN 37669January 23, 2019

Was not able to work out financing on the deal I had too much negative equity in my car and not enough cash to put with it

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 4

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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