800 Putney Rd
Brattleboro, VT 05301

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Hours Toggle

Sales Department

Sun 11:00am – 3:00pm
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30am
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Brattleboro Auto Mall

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Outstanding customer service

Reviewed by Kristen from Averill park, NY December 04, 2023

We felt with Shane and Kevin at the Auto Mall and they where both fantastic!! They kept me posted on the truck that we ordered through them and when it came in we where contacted immediately. Everything we needed was handled in a timely manor and there customer service is awesome! We live two hours away from the dealership and I would in a heart beat buy another vehicle from them. Keep up the good work guys and we will recommend you to anyone we know looking to buy a new vehicle!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

aidmarie@gmail.com

Reviewed by Alan Vieu from Hadley, MaMarch 24, 2023

Every one we spoke with were pleasant and easy to talk to. Kevin, Chad and Tony were incredibly knowledgeable. We left feeling confident we bought at the right place.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Avoid Auto Mall they will waste your time

Reviewed by Keith H from North Adams, MAJanuary 07, 2023

Sent an email on 1/2/2023 asking if a car was available. Shane Greene emailed back the next day saying he would check on it. Bailey left a voicemal on 1/3/2023 at 2PM saying it was available. I drove 135 miles round trip in the dark, rain, and fog and arrived around 5:15PM. Bailey was busy with someone else. I was told the car could not be found. I was told it might have been sold, or was out on loan or they never had it, but if it was found they would email a video so I could see it. I emailed Shane the next day and no one from Auto Mall has reached out to me. Avoid this place. They are unprofessional. They like to play games and waste people's time. Save yourself a headache and shop somewhere else.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Brattleboro Auto Mall

We are called the Auto Mall because we have it ALL! Located in Brattleboro We have Chevrolet Buick and GMC vehicles & many different used makes and models we have a reputation as the easiest place in the area to buy a car or truck. And if we don't show it just ask and we'll be sure to get it for you fast! As a dealer that's 100% committed to your satisfaction both during and after the sale we want to help you however we can. We also have a tremendous financing department that will work with all credit types to get you into that perfect car truck or SUV. Schedule a test drive or contact us today with any questions you might have.

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