Salt Lake Valley Buick GMC in West Valley City including address, phone, dealer reviews, directions, a map, inventory and more

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725 W 3300 S
West Valley City, UT 84119

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Sales: 801-685-3454

Used Cars: 801-305-3790

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Salt Lake Valley Buick GMC

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

120 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

BEWARE

Reviewed by Tom Schiller from Park City, UtahMarch 23, 2021

Should be zero stars. I never post reviews on anything but these guys are the absolute worse. I purchased a new GMC Yukon Denali years ago and bought, at the same time, an 84 month.75K mile extended warranty for $2,820. In December 2020, the vehicle seized though zero fault of my own at the 48 month mark with just 31K miles (not in dispute) but they, inexplicably, won't honor their own warranty and, worse, even call/email back with any plausible excuse as the repairs from a fellow GMC dealership totaled $7,935. We endured weeks of run around and finger pointing between the dealership and their warranty company followed by a complete ghosting by Mike Fonger, our original salesperson who is now the dealership president and his extended team. Their lawyers offered me $1,500, roughly half of the warranty cost, hoping I'll go away. I won't. I liken this to paying for a fire insurance policy and then one day your house burns down and they try to negotiate you under the table with your original money. On principle, I'll spend more than the repair cost to fight and ensure others don't fall victim to these fraudulent clowns. In fact, please let me know if you've had similar experiences as I'd like to launch a class action lawsuit. If not, STEER CLEAR and please tell all of your friends.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We acknowledge your review and are currently looking into the events you've detailed.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

SL Valley GMC

Reviewed by Schmidt, Ryan K from Draper, UtahJanuary 07, 2021

I have had my vehicles serviced at Salt Lake Valley GMC for many years. They have always been great to work with and the service has been outstanding.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Mehdi Jamshidbaigi, General Manager, (888)-846-1598

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great Experience

Reviewed by VivSt from Salt Lake City, UTDecember 30, 2020

We walked in only intending to test drive, but we ended up buying that same day. The salesman Sean was really friendly without putting any pressure on us to make any sort of commitment. He simply gave us all the relevant info and left us to do our own thing. It was smooth and east

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mehdi Jamshidbaigi, General Manager, (888)-846-1598

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Salt Lake Valley Buick GMC

Here at Salt Lake Valley Buick GMC we have every intention of making you a customer for life! We are the only GM dealer in our region to earn the Mark of Excellence Award four years in a row. We know customer service! ! We inventory the largest selection of GMC and Buick vehicles and consistently have some of the best pre-owned vehicles with at least 50% being 1-Owner. We make purchasing a new or used car truck or SUV easy and enjoyable. No games or gimmicks just an overall amazing experience! Come in and see why it makes a difference to purchase your vehicle at Salt Lake Valley Buick GMC!

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