National Buick GMC in American Fork including address, phone, dealer reviews, directions, a map, inventory and more

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629 E 1000 S
American Fork, UT 84003

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Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 8:00am – 4:00pm
Tue 8:00am – 4:00pm
Wed 8:00am – 4:00pm
Thu 8:00am – 4:00pm
Fri 8:00am – 4:00pm
Sat 9:00am – 3:00pm

Reviews of National Buick GMC

Overall Rating:

3.5 (out of 5)

59% recommend this dealer

44 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

LIERS

Reviewed by tp from blanding utMay 21, 2022

started out like a good deal. but then here comes the lies tell me to my face we are approved haha go into pick it up and tell me its all wrong. did everthing asked to and then have to do more. i dont think there is a person there than can tell the xxxx truth. i would have been back to get another vechicle but i was raised not to lie and treat with respect. your loss not mine we will never be back guarantee thanks for a xxxxty experience

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Had a great experience here!

Reviewed by Josh March 21, 2022

Had a great experience here! They were not pressuring at all! They also got me financed at a great interest rate!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

GMC 'High Tech" not so much. over priced "YES"

Reviewed by Byron from Payson, UtahMarch 14, 2022

Good or Bad: I am one that had a bad experience buying from your dealership. Mostly due to GMC and not so much the fault of your dealership other than no response back to me regarding this matter, or even a try to remedy my dissatisfaction. The advertising GMC does showing the Denali as a partially hands free truck is a farce. The advertising done by GMC is so misleading. The GMC Denali truck I bought is not what I would consider a luxury nor an advanced high end truck.  My passengers can't even enjoy having a heated seat. No climate control in the back. The cruise when set, won't slow down as it approaches cars traveling in the same direction at a slower speed. I have had my truck for over a week and have asked for an explanation as to the false advertising, the cruise control assist was a big deal to me, not so much the other self driving features. I paid for the best extended warranty offered by GMC as part of my purchase. I was so excited to buy this truck, I was so disappointed after driving this truck, I calling my salesman and asked him what I was doing wrong with the cruise, I set the collision distance meter to the highest setting I could for the most distance between me and any car in front of me..... and all be damned I almost ran right over the car in front of me. The cruise control when set does not attempt to slow down when approaching cars going in the same direction,.... you will run over the top of them if you rely on this vehicles high tech driving technology. I unfortunately sold my ford, I wish I had it back. I don't intend on keeping this truck any longer than I have too, I certainly do not need the extended warranty I purchased. I have asked my salesman to talk to someone in management at American Fork National Buick to please refund me my money on my extended warrantee. They should refund my money.... and keep the warrantee in tack as a perk to help sell this truck.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 2

Quality of Repair 1

Maximum rating = 5

About National Buick GMC

Proudly serving drivers from Lehi to Orem with an extensive selection of sought-after new GMC and Buick models to suit a variety of preferences driving styles and budget constraints National Buick GMC stands as an exemplary dealership for drivers seeking a new or used car truck or SUV. From the boldly styled and luxuriously designed Denali line to the advanced Buick Enclave National Buick GMC outstrips the competition with our comprehensively stocked inventory and affordable prices on desirable models.

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