Chevrolet of West in West including address, phone, dealer reviews, directions, a map, inventory and more

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225 T M W Pkwy
West, TX 76691

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Sales: 254-826-8626

Used Cars: 254-826-8588

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Chevrolet of West

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

182 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The service at Chevrolet of West was fast, courteous and

Reviewed by Frank KJuly 04, 2022

The service at Chevrolet of West was fast, courteous and professional. They always treat every customers with priority 1.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

New truck purchase

Reviewed by R.S. from Waco, TXJune 23, 2022

The easiest car buying experience I've had. Jeff Davis was great to work with and I'd recommend visiting him if you're in the market for a vehicle.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Extremely Poor Customer Service and Quality of Ser

Reviewed by Tammie Sportel from Elm Mott, TXJune 07, 2022

We were lied to about the issues that our vehicle had with the electronics sysyem/radio, and we were also mislead in the financing process. They have told us they would fix some of the problems, but have still failed to do so after 3 months since the purchase. In the past, this dealership had excellent customer service, but that is certainly no longer the case.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Chevrolet of West (254) 826-5377

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Chevrolet of West

Conveniently located just off IH 35 in West we stand ready to deliver the highest quality in Chevrolet vehicles and services. If you want a purchase experience that still places value on a smile and a handshake then come on down to Chevrolet of West.

Our team of professionals are manufacturer certified to efficiently address all of our customers' needs and we are fully committed to your complete satisfaction. If you are in the market for a new or used Chevrolet then look no further than Chevrolet of West. Come on home!

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