Garlyn Shelton Cadillac Buick GMC in Temple including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

5625 S General Bruce Dr
Temple, TX 76502

Get Directions
Visit Dealer Website

Sales: 254-800-8232

Used Cars: 254-534-6862

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Garlyn Shelton Cadillac Buick GMC

Overall Rating:

4 (out of 5)

76% recommend this dealer

29 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Happy Customer

Reviewed by JOHN RAMOS from San Antonio, TexasJune 16, 2021

They had the vehicle I was looking for and the buying process went smooth. It was a good experience

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

My new truck

Reviewed by JASON NAPOLEZ from Llano, TexasMay 18, 2021

Andy and his team are amazing. Made the process easy. We were in and out in no time with an amazing deal on our new truck.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

There should be a Zero star rating option

Reviewed by Dr. Brian V Neese from BELTONMay 15, 2021

I go in today, Saturday May 15, 2021 at 7:30am at Garlyn Shelton for the recall on the brake pedal. My check engine light has been on and was told they could do a free multi point inspection. I asked how much it would be to run a diagnostic test which they responded $138.00. After a wait, likely because of the recall, I was provided an estimate of work that needed to be done which did not include any work which would need to be done after the diagnostic test. Here is the breakdown of the $1,940.80 work they said needed to be done. Repair oil leaks of just under $200.00. Now I work from home and my vehicle is parked in the same place in my driveway and stays there for days at a time and sometimes weeks at a time. I do not have one drop of oil on my cement driveway. Diagnostic test of $276.00 which was double of what I was told when I made the appointment. Replace the cabin air filter $60.00 which is just another add on. Which mine is fine. Replace the air filter $41.95 which is just another add on. Which mine is fine. A/C Flush for $95.95 which they also automatically add on because of the upcoming hot weather even if you don’t have any issues with your air conditioning, which I don’t have any issues. Fuel system injection service and fuel treatment for $199.96 which did not show up on the free test they ran which is the same test Auto Zone does for free. If there was a fuel system injection issue it would appear on this initial test. Brake fluid exchange for $159.95 which does not need to be done because my brake fluid is clean and there is not any leaking. Replace belts and tensioner for $501.17 which is a high add on but I will admit it would be a good idea to change out the belts but that is not $501.17 but in fact maybe $60.00 and a pizza to have someone come over and help me put on new belts. Rear differential service for $159.85. My vehicle is mostly driven on the highway and since there is not any abnormal wear on the tires or any leaks then a differential service is not needed. If my truck were a few years older then I would consider it. Oil change for $78.00 which is always good to keep up with but I just had the oil changed last month and the sicker was clearly in the window, I even made sure they did not do an oil change because someone had scheduled an oil change for me this morning when I made it clear when I made the appointment I did not need an oil change. Tire rotation for $25.00 which I had done with Discount Tire about 3 months ago for free. Tire balance for $50.00 which I do not understand that by just looking at a tire you can tell that all 4 tires need to be balanced. Besides, Discount Tire also does this for free. HOWEVER, there is 1 item I need to get fixed BUT the Garlyn Shelton service department did not even find it. (I am surprised they did not include that I needed wiper blades.) But what needs repaired is that when I go to spray my windows with wiper fluid no fluid is sprayed onto the window. I would have thought they would have found this issue in their multi point inspection but alas they did not. So, when it comes down to it the work they said required $1,940.80 was simply a big lie. (Of course I lied too, just to see what their response would be, such as saying I didn’t know anything about mechanics. The less knowledge I indicated about mechanics the more emphasis was put on getting everything fixed and they would even provide me with a vehicle to use. I also kinda lied about something else but it is more of just not letting them know, is that I am familiar with the legal system having ran my own law firm. This includes deception and detrimental reliance which can be costly especially when damages are allowed to be trebled as well as additional punitive damages which juries love to give to plaintiffs.)

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Garlyn Shelton Cadillac Buick GMC

At Garlyn Shelton Buick GMC your Temple Buick GMC and Cadillac dealer customer service excellence is what we strive for. When you visit our dealership you will find numerous ways we make customer service the focus of buying and owning a car. We have a wide selection of new and used cars as well as a service and parts department at our Temple dealership near Waco and Killeen. Get a price quote on a new vehicle or apply for pre-approved financing and you'll promptly hear back from a member of the professional sales team!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top