Reliable Chevrolet in Richardson including address, phone, dealer reviews, directions, a map, inventory and more

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800 N. Central Expy.
Richardson, TX 75080

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Sales: 214-306-8427

Used Cars: 214-736-4425

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Reliable Chevrolet

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

1274 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Purchased a vehicle with my son at Reliable, his first

Reviewed by NanbariJuly 08, 2022

Purchased a vehicle with my son at Reliable, his first purchasing experience. It was awful!!! Naqufal, the sales person, was incredibly rude, obviously young and inexperienced in dealing with customers appropriately, disregardful of our requests to address an issue on the vehicle which was ruined and unsafe. Sales Mgr. was equally unconcerned about even engaging with us or speaking with us at all about the ruined equipment. No customer service or even manners/ kindness!! When you spend $45k you expect professionalism at least!!! Last car we will ever buy there!! Wish my son had a better buying experience. Bought 2 more cars that week and was treated like a king at those dealerships!! Got a key chain, hat, a pen, and kind enthusiasm for the purchases, oil changes,...etc. NOT HERE!!! What ever happened to customer service!!!!😑

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hello Nanbari, we always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. At your earliest convenience, please reach out to Bernard Brooks, our Sales Manager, at Bbrooks@ReliableChevrolet.com.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Just a little bit disappointed?..

Reviewed by Tameka Lashon Morris from Dallas, TexasJune 11, 2022

I?m usually really happy and pleased with my service and experience. But I can?t say that I am happy with my recent visit. I feel as if my service was subpar. I came in for my 30,000 mile maintenance service and some parts of the service I felt that I didn?t need just yet. So I ended up just getting what I?d consider regular maintenance service?such as oil change, fluid inspections, tire rotation and some filters replaced. As I stated earlier I have been dealing with Reliable Chevrolet since November 2020. I purchased my SUV there and continued to have all of my maintenance services done there. I?ve been very impressed with the customer service and the overall service up until this past visit. I drove away and noticed that my low washer fluid message was still showing up. My engine oil filter life said it was at 50%, and that was a filter that I was having replaced. So I?m not sure if it was replaced and just not reset or if I paid for something that I didn?t get. So I got home and my boyfriend is going to check to see if my filters were actually replaced when he gets back in town. I looked at my last service invoice from February 2022 and compared it to this one. Because the price was significantly higher than before. I had the same maintenance done in February with the exception of, on this visit I had my engine air filter replaced and my cabin air filter replaced. I also received engine oil conditioner which I didn?t ask for by the way. In February I paid $86.84 and this visit my total was $243.00 with a $25.00 off coupon. So I?m a little confused as to how two air filters and engine oil conditioner makes my price increase by $156.00? The two filters were roughly $50.00 each at least that?s what I was told. So I guess the engine oil conditioner cost the other $56.00? So, long story short I?m a little agitated because I feel as if my vehicle service was either rushed and not properly done. Or some parts of it wasn?t done at all. I know my fluids weren?t checked and topped off. So that makes me question everything but my oil change. Right now I?m emotional about it so I can?t say if I?ll continue my service here or find another dealership???

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

Just a little disappointed?..

Reviewed by Tameka Lashon Morris from Dallas, TexasJune 11, 2022

Subpar service is what I?d call my maintenance service.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your positive feedback!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Reliable Chevrolet

Reliable Chevrolet is one of the premier Chevrolet dealerships in Dallas Texas specializing in sales for Chevy and GM Brands. Conveniently located at 75 & Arapaho in Richardson Texas. Visit us for your new or pre-owned vehicle purchase service maintenance and repairs GM Parts and GM Accessories and collision repair. Serving North Texas DFW Metroplex located next to Plano Allen Garland Mesquite McKinney Grapevine Ft Worth Arlington and Dallas Texas. Welcoming all previous Showcase Chevrolet Dallas customers. Cars.com has just named the 2014 Impala the winner of the Full Size Sedan Challenge - come and see our inventory today!

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