Dow Autoplex in Mineola including address, phone, dealer reviews, directions, a map, inventory and more

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1313 S Pacific St
Mineola, TX 75773

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Sales: 903-347-0660

Used Cars: 903-347-0656

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Dow Autoplex

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.5 (out of 5)

51 out of 58 people said they would recommend this dealer

5 (out of 5)

Revision of my previous review

Reviewed by Kristin reese in Edgewood, texasAugust 08, 2020

I want to update my review I left previously a few days ago. Anthony Barber, sales rep we have bought several cars from called me this morning and told me that Mr Dow informed him that he could sell the car to me that I had wanted in the firs place. Kudos to Mr. Dow for turning a disappointing situation into another great experience with the dealership. I love the car. Dow is very fortunate to have Anthony as a sales rep!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Wonderful Experience

Reviewed by Linda Whilden in Troup, TXJuly 24, 2020

Anthony Barber took care of me from the moment I contacted him by email. I don't know much about cars, but I knew what qualities I was looking for. I told him, and he immediately found me the car of my dreams. He made the process easy. Th I s is the first car I have bought since my husband died, and Anthony made it a pleasure. He didn't forget me after the sale but followed up to be sure I didn't have concerns or problems. I will definitely contact him personally the next time I need a vehicle.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

My buying experience.

Reviewed by Cheryl Lewis in YANTISMay 23, 2018

First of all, I hadn't bought a vehicle in 19 years. When it was time to do it again, I started my search online. Of all my requests to numerous dealerships, only DOW had answered. Ted Ackley from DOW wrote that he would be available to answer any questions I had. I told him I would be back in town in a couple of weeks and he replied that he would be available at any time. When I actually came to DOW, Ted was the most knowledgeable and accommodating salesperson I had ever worked with, because he answered every question and gave me his time with no pushiness. If he had, it just wouldn't have worked. He tried everything to give me the best deal and finally, the deal I accepted. He said he would always be available to help with any questions I would have in the future. Even though I came with my husband, Ted directed every issue to me and not my husband, even though it was obvious that they got along. This kind of respect made the buying experience a joy. He bent over backwards to make everything easy. Thanks, Ted and to all the staff at DOW. I will return for my future car and/or truck purchase. Lastly, Mr. Dow, thank you for employing the most supurb and courteous people. Cheryl Lewis.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Dow Autoplex

Family owned and operated for over 17 Years, no dealership knows how to take care of all your vehicle needs better than Dow Autoplex. Located in Mineola TX, it is our goal is to get our customers into the new or used Buick, Chevrolet, GMC truck, car or SUV that will fit their needs in East Texas. Whether you're looking for a new or GM Certified used car your alternative Tyler Chevrole source wants to be your first option. We also are happy to serve customers from Longview and Mineola.

If you already have the perfect vehicle, then keep it in top shape by using our online service and parts order forms. Our service department is staffed with the

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