1313 S Pacific St
Mineola, TX 75773

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Sales: 903-347-0660

Used Cars: 903-347-0656

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Dow Autoplex

Overall Rating:

3.8 (out of 5)

82% recommend this dealer

81 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I was very dissatisfied with their sales tactics.

Reviewed by Miriam from Murchison, TexasOctober 23, 2025

I was very dissatisfied with their sales tactics. Made an appointment to see a certain car only to find out when I got there it had been sold that morning

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Mrs Ponder, I'm sorry that the vehicle sold on 10/23 prior to you coming up here but we were in contact with you at 11:17 on 10/20 and offered to bring the Equinox to your house and show it to you. Then again later that day at 2:42 we offered to bring it by again for you to look at. All of this was via text message in our CRM tool. On 10/21 we offered to submit your credit application over and bring the Equinox and the paperwork to your house and were denied that request too. I'm sorry we weren't able to sell you the car on 10/23 when you stopped in but we offered to bring you the car several times, including once with the paperwork to make all this as easy as possible on you. I'm sorry you felt the need to leave us a 1 star review but I also wanted everyone to be able to see both sides to the story. You had the opportunity to purchase the car days in advance and chose not to purchase, leave a deposit or move forward in anyway in the buying process. Thanks for taking the time to leave us this review and hopefully we can earn a better review in the future with our "sales tactics" Zack Carver

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Maximum rating = 5

5.0 (out of 5)

Easton Ferguson made buying a car so easy!

Reviewed by BAILEE SEWELL from Mineola, TXSeptember 24, 2025

Easton Ferguson made buying a car so easy! Very friendly, knowledgeable, and really helped me and my family find the perfect vehicle without any pressure. If you're looking for someone who genuinely cares about finding you the right vehicle, I highly recommend Easton Ferguson!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

The dealership is a calm environment, no pressure from

Reviewed by JENNA SHIFLET from Ben Wheeler, TXAugust 29, 2025

The dealership is a calm environment, no pressure from the sales guys, everyone is very nice. Our sales guy (Easton) showed us several models because I had a list. It was very hot outside but he ran back and forth to get keys for everything I wanted to see.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

About Dow Autoplex

Family owned and operated for over 17 Years no dealership knows how to take care of all your vehicle needs better than Dow Autoplex. Located in Mineola TX it is our goal is to get our customers into the new or used Buick Chevrolet GMC truck car or SUV that will fit their needs in East Texas. Whether you're looking for a new or GM Certified used car your alternative Tyler Chevrole source wants to be your first option. We also are happy to serve customers from Longview and Mineola.

If you already have the perfect vehicle then keep it in top shape by using our online service and parts order forms. Our service department is staffed with the

Ready to buy? Get a price quote before visiting the dealership.

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