Sewell Cadillac Buick GMC in Midland including address, phone, dealer reviews, directions, a map, inventory and more

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3205 W Wall St.
Midland, TX 79701

Get Directions

Sales: 432-289-6661

Used Cars: 432-241-8010

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 2:00pm

Reviews of Sewell Cadillac Buick GMC

Overall Rating:

3.7 (out of 5)

78% recommend this dealer

18 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Worse dealership for help.

Reviewed by Renae Robinson June 15, 2022

Worse dealership for help. I was coming into Midland from East Texas & had problems with my 2021 GMC Denali. Since I didn’t purchase my vehicle from them, they told me they could give me an appointment in two weeks. Ridiculous!! I could not stay in Midland for two weeks. They are supposed to service any GMC whether it was purchased from them or any other dealership. Thank goodness I was able to make it back to East Texas, with the help of another dealership. They could not connect me with the service manager or the manager of that dealership. I DO NOT RECOMMEND THIS DEALERSHIP FOR ANYTHING.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Ms. Robinson, We are extremely sorry to hear about the experience you had with our team. Could you please connect with our service manager, Tyler Robbins, at Tyler.Robbins@teamsewell.com or (432) 681-6260 so that we can learn more and make things right? Respectfully, Team Sewell

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Horrible dealership to do business with.

Reviewed by April March 29, 2022

Horrible dealership to do business with. Dealership gave me the wrong tire twice after waiting for over three weeks. Service and parts department are clueless on what they are doing. A waste of time!

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

April, Please accept our sincerest apologies for the experience you had. Our management team has advised they’ve already been in contact and are making this right. We strive to deliver a 5-star experience every time and sometimes we fall short of that; thank you for giving us the opportunity to make things right Respectfully, Team Sewell

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Poor follow up after I purchased the vehicle.

Reviewed by L. CervantesMarch 28, 2022

Poor follow up after I purchased the vehicle. I was lied by the salesman and then he wouldn’t answer me after I told him he was lying. I was also owed a refund on 120v outlets that I was promised would be installed and I have yet to receive the check. Trying to remain patient but this could have been a simple fix. Don’t promise things that you can’t come through with.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Good Evening, Please accept our sincerest apologies for the experience you had. Our management team has advised they’ve already been in contact and are processing a refund for you now. We strive to deliver a 5-star experience every time and sometimes we fall short of that; thank you for giving us the opportunity to make things right Respectfully, Team Sewell

Overall Experience 2

Customer Service 1

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

About Sewell Cadillac Buick GMC

After more than a century in the car business the Sewell Family of Dealerships still strives towards making their dealerships a place where people love to work and do business. We know that in today's market we have made it our job to show people the value of doing business with us. A major goal of ours is to show people why Sewell is better than anyone in our industry at providing authentic care to customers.

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