John Roley Autocenter Levelland, Inc in Levelland including address, phone, dealer reviews, directions, a map, inventory and more

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1403 W State Hwy 114
Levelland, TX 79336

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Sales: 866-396-8305

Used Cars: 866-396-8581

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 9:00am – 12:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat Closed

Reviews of John Roley Autocenter Levelland, Inc

Overall Rating:

3.9 (out of 5)

73% recommend this dealer

11 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent

Reviewed by Pamela G Shannon from Plainview, TxMay 17, 2021

Called for appointment for a oil change got in the same day. Visited with one of bookkeepers while I waited so it all went by pretty fast! Kinda like that aspect.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Carfax........

Reviewed by ManUnited from Sherman, TXApril 28, 2021

Tried to purchase 2012 Range Rover Sport....first look was appealing....exterior had few minor issues but it is 9 years old. So no big issue. Paid deposit, drove 6 hours to pick up unit. When I came to pick up the first thing that I noticed was that there NO windshield wipers blades. They fixed that so no problem. Some additional issues included: brakes or rotors were bad (unsafe to drive), the key fob was broken and taped together (it was actually missing a component), the door seals were ripped on both the driver door and passenger door, the wind almost blew off the front trim along the windshield. We were told that they had the vehicle for a week. Obviously they were satisfied trying to pawn off an unsafe vehicle without taking time to do any sort of inspection. The mere fact that they didn't see that both front windshield wipers literally had no wiper blades shows the lack of attention to detail. I will mention that the dealership did offer to discount the price of the unit so that I could go replace the brake rotors. But is that really the best practice to knowingly send a vehicle out on the road with faulty braking? Would never recommend. There are far too many dealerships that actually care about the customer.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for your review. There are always two sides to every story. You forgot to mention that the salesperson was very kind and that we did everything you asked for except get you a second key because there is not a range rover dealer anywhere near by to get it programed. The original key was not broken and the only tape that was on it was to hold the key tag in place so that we could hang it on our key board. We did discount the vehicle, and did so, so that you could get on the road and not have to wait for a day or longer to receive parts and repair the vehicle. We also refunded the deposit that you put down even though you had someone come and inspect the vehicle days before you came. They also missed the wipers by the way. Thank you for the opportunity. We hope that you find your dream vehicle and that your business is successful. Thank you again for the review.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Truck transmission flush

Reviewed by Tamera Harris from Levelland,TexasDecember 24, 2020

Friendly dealership fast and all way keeping in touch with you about your vehicle service

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for the kind Service review.

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About John Roley Autocenter Levelland, Inc

At John Roley's AutoCenter Levelland we are eager to help you find the ideal vehicle. We know that the search for the right truck car or SUV can be a lengthy one and we are here to change that. With our help you can get into the ideal vehicle at a price that just makes sense. We urge you to check out our amazing inventory impressive financial department and incredible service center for all of your needs. We truly are the one stop shop for the Lubbock Levelland and Brownfield areas to turn to. Read on to see why we are the place for you.

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