Patriot Buick GMC in Killeen including address, phone, dealer reviews, directions, a map, inventory and more

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4600 E Central Texas Expy
Killeen, TX 76543

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Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 7:00pm

Reviews of Patriot Buick GMC

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

111 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.3 (out of 5)

Windshield repair

Reviewed by Donald R Felt from Killeen, TxMay 30, 2021

We purchased the warranty that included windshield repair. We stopped in to set an appt to have the chip repaired. The lady said she would call us with an appt. Over a week and didn't hear from her. Called again and she said she'd see when rhw guy was coming out. Never heard from her. Called again...she gave us a date and said anytime after 10am. So we called and told her we'd be there at 1pm. We got there and the guy wasn't there and he wouldn't be there for another 45 minute. We left to b run some errands We asked her to call when he was there. 2 hours later no call from her. We called and she said come on over...we asked if he was there amd she said come on over, would never confirm that he was there or not. We got there she took our car and said it would be 10-15 minutes...30 minutes later we walked over to see what was taking so long. This is the 2nd time we've used this warranty We purchased and the experience was the same. The woman would NEVER call us we always have to chase her down. We've purchased lots of cars from you guys but my next car will not be. The customer service in the repairs has been horrible!!!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Donald, thank you for speaking with our Body Shop manager over the phone. We are so grateful that we were able to reach a resolution. Please do not hesitate to reach out if there is anything further you need. Have a great weekend, Donald!

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 2

Maximum rating = 5

4.5 (out of 5)

Oil change

Reviewed by Earnestine Adams from Killeen, TXMay 16, 2021

The associates was very funny! They took good care of me!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 4

Quality of Repair 4

Maximum rating = 5

5.0 (out of 5)

GMC Sierra 2500 HD

Reviewed by Jon Hatcher from Schertz, TXMarch 17, 2021

Seamless process and Mike Ray was a great salesman...

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Patriot Buick GMC

As a family owned and operated dealership for over 25 years we take great pride in the service we provide to the Greater Killeen area.

We are committed to enhancing the Buick and GMC customer experience by delivering a premium level of customer assistance in every department whether it's sales service or collision.

You can be sure that our product specialists will offer a no hassle buying process. We want to make it easy for you to shop for your new your vehicle

Our certified service and body shop technicians make Patriot a one stop shop for all our customer's needs. We repair any make or model.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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