A member of the Cars.com family
A member of the Cars.com family
1500 Us Highway 259 N
Kilgore, TX 75662
Sales: 903-374-0532
Used Cars: 903-374-0562
Sales Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 9:00am – 4:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | Closed |
See all dealerships near Kilgore, TX that carry Chevrolet, GMC, Buick
Overall Rating:
4.8 (out of 5)
97% recommend this dealer
274 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Buick/GMC KILGORE EXCELLENT DEALERSHIP
I was highly impressed with Adam Richardson-GABRIEL/JORDAN BUICK GMC KILGORE-SERVICE DEPARTMENT. I have a 2021 GMC YUKON DENALI, I had an issue with a lane assist alert Left Driver Side Mirror. I have been trying to get it fixed since October 2021 and took it to a local Dealership-ORR Longview in the town I reside, I kept getting the run around leaving my vehicle to get fixed 4 times & even without it for a week never was getting fixed and poor communication customer service. Such a long story...However, Kilgore-GMC Service Department was recommended by someone else. The moment I spoke with Mr. Adam Richardson we made the appointment he would call me every day with a follow-up on how things were going, my vehicle was fixed in 2 days. EXCELLENT EXCELLENT CUSTOMER SERVICE!!! I will go back there for all my service needs and maintenance. Job WELL DONE. THANK YOU, ADAM RICHARDSON AND YOUR ENTIRE TEAM.
Dealer Response
April, you are the best! Thank you for the wonderful review and reference to Adam!!! We are so honored by your words. ~ Tim C
Maximum rating = 5
Terrible Customer Service
Very disappointed that the Service Manager would not Assist in my Bedcover Issues. I went further to reach out to Tim Capps but he would not Respond as well. I finally made my Complaint made to GMC. I will wait. It broke this Summer. If no Response a Lawyer will.
Dealer Response
Patricia, I have reached out to you via email to dicuss your issue. As stated in the email, I will be available in Kilgore from January 3rd thru January 7th. ~ Tim Capps
Maximum rating = 5
hcallietx@aol.com
satisfied with the service and staff and performance
Dealer Response
Billy, thank you s much! ~ Tim C
Maximum rating = 5
Gabriel/Jordan Buick GMC is dedicated to bringing quality New and Pre-Owned Vehicles to consumers across the United States. Our goal is to make your buying experience seamless. Our vehicles are inspected by ASE and GM Certified Technicians before they are offered to the market for sale. Our pricing is market-driven. Our financing options are flexible and easy. And our Sales Consultants provide you with the information you need to make an educated buying decision. We are transparent and responsive. We are located in Kilgore Texas and we will deliver to anywhere in the United States.
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