West Point Buick GMC in Houston including address, phone, dealer reviews, directions, a map, inventory and more

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16835 Katy Fwy
Houston, TX 77094

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Sales: 832-529-3571

Used Cars: 832-500-3818

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 1:00pm

Reviews of West Point Buick GMC

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

262 out of 282 people said they would recommend this dealer

5 (out of 5)

New vehicle purchase

Reviewed by Johnny Pittman in Houston, TexasJune 10, 2021

Overall great experience. Mike the salesman was awesome as well as the rest of the staff. I highly recommend anyone looking for a new vehicle to go Mike at West Point Buick GMC.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

4 (out of 5)

Good experience just took way longer than expected

Reviewed by Cory Strouth in Spring, TXJune 07, 2021

Would've been nice if it took 1-2 hours, not 5 . Their website says at the bottom that it's about a 1 hour process but too well over 5 hours. Everything besides the time went smooth and well though. Nice and respectful employees. I'd buy from them again, especially bc they have great prices on trade in and their own sales prices.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Good experience on new truck shopping

Reviewed by T. James in Edna, txJanuary 08, 2019

Leo my sales person and Michelle, the sales manager were kind and courteous even though the situation of dealing over the phone and text could make things confusing at times. I live 2 and a half hours from the showroom. They done their best to get me in the truck I wanted but unfortunately the numbers just didn't work out. I had swore off big city gm dealers for years but Leo and Michelle changed my mind. I will be contacting them in the future for another try at buying a truck.

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

About West Point Buick GMC

At West Point Buick GMC we're committed to our customers and we're devoted to customer satisfaction. Our customers have come to expect and rely on us for their entire auto needs. At West Point Buick GMC our goal is to meet those needs by offering the most modern and convenient access to information about our services. Browse our inventory of new and used Buick GMC vehicles make an appointment with our service department request financing or look for a quick quote online

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