Sterling McCall Buick GMC in Houston including address, phone, dealer reviews, directions, a map, inventory and more

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10422 Southwest Fwy Bldg D
Houston, TX 77074

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Sales: 832-871-4974

Used Cars: 832-871-4784

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Sterling McCall Buick GMC

Overall Rating:

4.3 (out of 5)

80% recommend this dealer

337 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent

Reviewed by Amanda from Houston Texas November 12, 2021

Great service excellent service no long wait time. Everything was none that I ask. I like that they keep you posted about your car. Thanks for the service

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you, Amanda, for your kind words! We thank you for your business and look forward to your next visit!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Brought my vehicle in for a leaking problem water leaking...

Reviewed by coccoallenOctober 19, 2021

Brought my vehicle in for a leaking problem water leaking problem on October 13th Alyssa told me that she will contact me in reference to the problem I received one call from her. The next day the manager called and told me they will continue to look for the problem no one called me. I made several attempts to contact them no return calls. Then today which is October 19th 2021. Alicia calls me and tell me she just came from vacation and they were unable to fix or fine the problem. So I went a week without my car had to be at work so I couldn't go to work due to their negligence of my vehicle. I'm pissed to the max cuz when I get here to get my vehicle everybody brushes me off like it's nothing to them. Not only I miss work for a week without pay and was stuck in the house for a whole week due to their negligence.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Good folks who strive to help

Reviewed by Robchack from Houston October 15, 2021

Things seem to get done well. My service coordinator, John Ramirez, is very thorough. He has always been helpful in answering questions. I've always had a decent experience.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! -Sterling McCall Buick GMC Team

Overall Facilities 4

Customer Service 5

Buying Process 3

Quality of Repair 4

Maximum rating = 5

About Sterling McCall Buick GMC

Welcome to Sterling McCall Buick GMC in Houston Texas - Serving Sugar Land Pasadena and Cypress

Buick is Luxury as it should be and our professional grade pick up is made by GMC. We have an outstanding reputation because we put our customers first. We want to be your choice for all Buick and GMC services and will do what it takes to keep you 100% satisfied.

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