12820 Gulf Freeway
Houston, TX 77034
Sales: 346-214-0089
Used Cars: 346-214-0089
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:30pm |
| Tue | 7:00am – 6:30pm |
| Wed | 7:00am – 6:30pm |
| Thu | 7:00am – 6:30pm |
| Fri | 7:00am – 6:30pm |
| Sat | 7:00am – 4:00pm |
Overall Rating:
4.6 (out of 5)
88% recommend this dealer
3376 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Dearelership experience was very pleasant and Raphael is
Dearelership experience was very pleasant and Raphael is a wonderful sales person. I would check them out.
Maximum rating = 5
I scheduled an oil change for 7:00 AM and, upon arriving
I scheduled an oil change for 7:00 AM and, upon arriving at the dealership, I asked the service advisor if she could check if I had any remaining oil changes from my maintenance package. She told me she was too busy to look it up because there were other cars that needed to be checked in, which was disappointing. While I waited in the lounge, I noticed other service advisors interacting with their customers about their vehicles, but mine never came to update me. I also didn’t receive any text updates about my car’s status until I was leaving, and I had to remind Jessica Flores that I hadn’t gotten any information. Overall, it was a frustrating experience, and I think GROUP 1 needs to improve their customer communication.
Maximum rating = 5
Gill is the best so helpful helped me and answered all
Gill is the best so helpful helped me and answered all my questions Ty again I really appreciate the one on one experience
Maximum rating = 5
Group 1 Buick GMC South, we’re #1 for three reasons: 1) Price, 2) Selection, and 3) Repeat Business. Discover the Group 1 Buick GMC South Advantage — where exceptional value meets a commitment to customer satisfaction. From the moment you walk through our doors, you’ll be treated the way we want to be treated with honesty, respect, and care. Expect prompt, friendly, and knowledgeable service every step of the way. But don’t just take our word for it — head over to our reviews and see what our customers are saying!
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