DeMontrond Houston in Houston including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

14101 North Fwy
Houston, TX 77090

Get Directions
Visit Dealer Website

Sales: 832-415-1028

Used Cars: 832-932-9099

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:30am – 3:00pm

Reviews of DeMontrond Houston

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.3 (out of 5)

81 out of 95 people said they would recommend this dealer

1 (out of 5)

Purchased Buick Encore 2 weeks ago and overheated

Reviewed by Terrell Simien in Houston, TXMarch 29, 2021

Purchased a vehicle and it overheated about 3 days after purchase. I called and it was after hours. Called again today and was told if I would have towed it in that day they would cover tow repair. It was a leak in coolant reservoir. I requested to replace tank myself and save money for a tow and young man said “we don’t do that” and kept cutting me off with “have a nice day!” He did this about 3 times. What a jerk! Horrible customer service. Terrell Simien

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

car pricing

Reviewed by Rodgers in Houston txMarch 12, 2021

The telluride I was looking at they had priced $34k online at cars.com when I called to make an appointment to test drive, it was $44k! Then by the time I got off the phone, they wanted $55k!!! Shady shady business!!

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Great customer service!

Reviewed by Rhonda in Rosenberg, TXJune 24, 2018

Martin Carbajal, internet sales was amazing. He even offered to bring the car to me when he found I was injured from a wreck. The car I found at this dealership, through cars.com, was pretty much what I was looking for to replace my totaled car. Once I requested additional information about the car, Martin reached out to me. He was always very pleasant, courteous and professional. I never questioned the car, the dealership or Martin's integrity. However, the dealership was over an hour away, on the other side of Houston, from me. But they did have a car I was interested in. Over about a period of about 2 weeks, Martin would check in with me every 3 days or so. Absolutely no pressure and complete understanding for the reasons I couldn't make it to the dealership; usually Dr/medical tests related, and there was that crazy rain. During the time Martin and I were communicating, my husband was out searching locally. We were at the point where we had to get out of the rental and replace my car, when I told Martin that I was afraid, the trip and the typical buying experience would just be too much for me. That is when he told me he would bring the car and paperwork to me! Wow, I really hope the dealership appreciates him! My husband did in fact find a car at a local dealer. We decided to go ahead and move forward with it. It certainly wasn't as close to having one delivered to your driveway, but I was able to check all the boxes. I honestly hated that I didn't get to meet Martin and work with him, in person. I know he was disappointed, but didn't show it and was very professional and understanding about my personal situation. So I can't say much about the dealership other than it seemed to me, they had a good selection of pre-ownwed cars and they are smart enough to hire some great sales associates. Make sure you specifically ask for Martin Carbajal when looking for your next car! He will treat you right.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

About DeMontrond Houston

The DeMontrond Family of Dealerships has been proudly serving the Houston area since 1953. We offer an outstanding array of vehicles from luxury sedans to rough tumble and full-size trucks to thrifty small commuter vehicles. No matter what your budget we have a vehicle that will meet your needs.

At DeMontrond we'll make you feel like one of the family. Whether you're shopping for a new or pre-owned vehicle or letting us service your current vehicle you'll enjoy the "DeMontrond Difference"!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top