Beck & Masten North in Houston including address, phone, dealer reviews, directions, a map, inventory and more

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11300 Fm 1960 Rd W
Houston, TX 77065

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Sales: 832-735-3089

Used Cars: 832-735-7434

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:30pm
Tue 7:00am – 6:30pm
Wed 7:00am – 6:30pm
Thu 7:00am – 6:30pm
Fri 7:00am – 6:30pm
Sat 7:00am – 4:00pm

Reviews of Beck & Masten North

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

701 out of 722 people said they would recommend this dealer

1 (out of 5)

The old bait and switch

Reviewed by Seth in Houston, txJune 01, 2021

The games I saw here are the reason I haven’t purchased a vehicle from a traditional dealership in the last 20 yrs. To start I sent my trade in vehicle info in online and received a quote $16,540 - $18,865, this sound good so I went to the dealership and they appraised it offering me $13,500. I told them if they given me this offer via email I would not have wasted my time coming in. They explained that while my truck was in very good condition the high mileage is what brought the price down, I let them know they where aware of the mileage when they gave me the online offer. I spoke to Brenda prior to drive to the dealership and let her know was looking forward a 1500 Sierra and I had to have four wheel drive, which she said they had several, I also said I prefer the 6.5’ bed, she said they had one of those. While the appraisal was happening Seth took me to the lot to look at trucks, they only had one truck that was a 4x4, and it had a 5.5’ bed. While it wasn’t exactly what I was looking for it was nice so I took it for a test drive. When I got back we went to look at the numbers, I had been looking online this truck has an MSRP of $53,930, and a sale price of $49,430, Seth said the asking price was $55k and some change. I told him that was 6k over there advertise sale price to which he said that their supply was low and they were not giving any price breaks. At that point I told him I was done and to get me my keys, I said that was BS to advertise one price and then to jack it up.

Customer Service 3

Buying Process 1

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Liars

Reviewed by jessica in Richmond, TexasMay 22, 2021

On 5/22/2021 1230p I was contacted via text and phone call in response to my bank affiliation. I explained over phone numerous times I was interested in the GMC Acadia AT4, we even matched VIN numbers with thier listings. I was reassured they had plenty to choose from and to come test drive..I explained I lived an hour out, Laura said to come, texted me the address..I drove an hour to be told they "sold" the last one yesterday!. So horrible! They are liars..I was supposed to meet with Kenny Washington which never occured..This was a horrible experience, and a complete waste of my time

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Yukon Denali XL Service

Reviewed by Jennie Sue Davis in Spring, TXMay 17, 2021

Great service, comfortable waiting, and completed on time.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Beck & Masten North

We are the #1 GMC Dealer in the Nation for 20 of the last 32 years! Come see what the Beck & Masten Advantage is all about. We will treat you the way we want to be treated...with respect! You can expect prompt friendly courteous and competent service when you walk through our doors. But don't take our word for it just head on over to our review tab and check out what our customers are saying!

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