Beck & Masten Buick GMC South in Houston including address, phone, dealer reviews, directions, a map, inventory and more

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12820 Gulf Fwy
Houston, TX 77034

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Sales: 281-940-6311

Used Cars: 281-940-6311

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:30pm
Tue 7:00am – 6:30pm
Wed 7:00am – 6:30pm
Thu 7:00am – 6:30pm
Fri 7:00am – 6:30pm
Sat 8:00am – 4:00pm

Reviews of Beck & Masten Buick GMC South

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

354 out of 361 people said they would recommend this dealer

1 (out of 5)

worst experience on buying a car ever

Reviewed by Vahid in Houston TxApril 13, 2021

I saw the ad on Buick Encore for $14,500 in cars.com and went to the dealership to buy it. I specifically asked for the cars on the ad and they said the price is not correct on cars.com. Now what they have on their website is $17,000. I asked to see the car for $17,000. The sales person shows me three cars and the one I wanted was sold and I picked another car. I asked to see the manager since the sales person did not know what she was doing or explained the wrong things. Waited 20 minutes for the manager to come and after that sales person came and asked me to go with him to manager’s office since he did not want to come see me. The manager asked a few questions and jacked the price to $20k and said this is the price he can give me. I just said good bye and left his room. He came after me and first Lowe the price to $18k and then the same as $17k. The trust was gone and I could not stand him anymore. I left the dealer and got Hyundai instead of Buick. I do not recommend this dealer to anybody. Rude, ignorance, manipulative and lier.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 2

Maximum rating = 5

5 (out of 5)

I recomand this dealership great service

Reviewed by Ivan villanueva in Pasadena txFebruary 27, 2021

I am happy to with ada helping me achieve my goal on my new vehicle I recomand her if your aiming on getting great service on your next vehicle she works hard making sure your satisfied

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

customer

Reviewed by David R in Manvel TxDecember 27, 2016

Extremely satisfied with the service and overall experience. Staff was helpful, engaging and friendly.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Beck & Masten Buick GMC South

The Beck and Masten South Advantage
Free Loaners for owners.....Guaranteed!
Courtesy Shuttle service in a 15 mile radius
Best selection of Buick and GMC vehicles in Texas
Family Owned and Operated
We rely on repeat business which means we will not forget you after the sale.

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