Graff Chevrolet in Grand Prairie including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

1405 E Main Street
Grand Prairie, TX 75050

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Sales: 888-482-9902

Used Cars: 888-482-2680

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Graff Chevrolet

Overall Rating:

4 (out of 5)

77% recommend this dealer

184 total reviews

Showing the most recent reviews from and DealerRater.

4.0 (out of 5)

No Loaners, but Frank made it happen

Reviewed by Keyonna G Surratt from Arlington, TXJuly 07, 2022

I was very worried about leaving my car to be repaired without having another vehicle to drive to work. I called the service desk and spoke with Frank, he was patient and empathetic to my situation. He assured me that if I could come in on Saturday morning, he was sure they could get the job done that day or in two parts. He agreed that the tech could find the issue the same day, if necessary order the part and then I could come back for the actual repair. Well, he made sure I was updated every 45 mins to an hour and got the job done in less than 8 hours. He provided a Lyft for me to go home and return after the last 3 hours of work. He restored my faith in Graff.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi there! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Bought a brand new 2022 Chevy Silverado yesterday and

Reviewed by walterskornJune 25, 2022

Bought a brand new 2022 Chevy Silverado yesterday and today at 140 miles and a few hours the check engine light comes on. Called and talked to the manager Ruben and immediately comes at me sideways. Last I checked I bought a brand new truck but apparently that doesn’t matter to this guy. Screw Graff Chevrolet! Would never recommend buying a vehicle here ever

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Mr Bailey

Reviewed by Gary Bailey from Grand Prairie ,TexasJune 01, 2022

Everyone was very professional through out the process.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi there, we are very happy to have provided you with such a positive experience! We hope you have a great day!

Overall Facilities N/A

Customer Service 4

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Graff Chevrolet

Graff Chevrolet is proud to be an automotive leader in our area. Since opening our doors Graff Chevrolet has kept a firm commitment to our customers. We offer a wide selection variety of vehicles and hope to make the car buying process as quick and hassle free as possible.

If you would like financing options and you are in the market to purchase a new Chevrolet or a used car or truck we will provide assistance to help you find financing options that fits your needs!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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