1608 US-82
Gainesville, TX 76240

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Sales: 940-213-0075

Used Cars: 940-213-0075

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Glenn Polk Chevrolet Buick GMC of Gainesville

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

189 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We are from out of state but found a Yukon XL we wanted

Reviewed by Julie6262January 26, 2026

We are from out of state but found a Yukon XL we wanted from Glenn Polk. I called them up and spoke with Michael Nack. He held the vehicle for us for a couple days so my husband could drive down to pick it up. Paperwork was ready to be signed and the vehicle is exactly what we wanted and pricing was great along with friendly and helpful service. We appreciated how upfront they were about the buying/financing process as well as the ease and speed of the transaction. We’ve had days where we sat at a dealership for over half a day to purchase a vehicle and this process was the complete opposite. Highly recommend!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We’ve had great service with Glenn Polk.

Reviewed by KarenchildersJanuary 22, 2026

We’ve had great service with Glenn Polk. Friendly people, fair prices and a clean dealership

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Customer relations has improved from years past.

Reviewed by Chuck.OwenJanuary 21, 2026

Customer relations has improved from years past. I would like to suggest a courtesy pickup and drop off for vehicles being serviced or repaired. It might be the deciding factor when service is needed. I know that I would have appreciated the offer.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing this and for continuing to do business with us. It really means a lot to hear that you have seen improvement in our customer relations over the years. That tells me our team is moving in the right direction. I also appreciate the suggestion about courtesy pickup and drop off. Honestly, I love that idea, and I agree with you that it could be a deciding factor for many people. Right now, we are a little short on manpower to offer it the way we would want to, but that does not mean it is off the table. Feedback like yours helps shape what we work toward next, and this is exactly the kind of input that helps us grow. Thank you for sticking with us and for taking the time to offer a thoughtful suggestion. We are grateful for your trust and always appreciate the opportunity to serve you.

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Glenn Polk Chevrolet Buick GMC of Gainesville

THE POLK PROMISE: Driven by Family. Defined by Integrity. Determined to Earn Your Business. Since 1995, Glenn Polk CBG of Gainesville has proudly served Gainesville, TX, with outstanding sales, service, and support as part of the trusted, family-owned Glenn Polk Auto Group. We offer new Chevrolet, Buick, and GMC models, plus pre-owned options. With additional locations offering new Ford, Chrysler, Dodge, Jeep, RAM, Fiat, and more Chevrolet vehicles, we ensure a match for every driver. Our expert Service and Parts teams deliver top-tier maintenance, repairs, and OEM parts to keep your vehicle performing its best—long after you leave the lot.

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