Shamaley Buick GMC in El Paso including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

955 Crockett St
El Paso, TX 79922

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Reviews of Shamaley Buick GMC

Overall Rating:

4.4 (out of 5)

87% recommend this dealer

175 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)

For services & State Inspections

Reviewed by Rosalinda from El Paso, Tx.September 10, 2021

Came in for Service & State Inspection - Santiago, did a great job of informing us for the service needed for my vehicle. Overall we are completely satisfied.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Shamaley Buick GMC Team

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

4.0 (out of 5)

Aaron- Great Salesperson

Reviewed by Fred Cardona from Las Cruces, NMSeptember 01, 2021

Aaron, sales representative, was very knowledgeable and answered all our questions regarding the truck we test drove and bought from Shamaley Buick GMC. We recommend them to anyone that is looking for a vehicle.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We cannot thank you enough for your wonderful review of Shamaley Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Shamaley Buick GMC Team

Overall Facilities 4

Customer Service 4

Buying Process 4

Quality of Repair 4

Maximum rating = 5

1.0 (out of 5)

Theyre mechanics are a fraud

Reviewed by German moreno from El paso txAugust 12, 2021

I dont recommend them i took my truck for a mechanical issue and they tried to sell me a full transmission for 10,000 when it only was to change a fuse

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

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