545 Florence Rd
Savannah, TN 38372

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Jones Buick GMC

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great dealership!

Reviewed by Kaye Hutcheson from Phil Campbell, ALApril 08, 2025

Great dealership! The entire staff is courteous and helpful. Especially recommend Wes as a salesman. He went above and beyond. Great service from Samantha in credit services, also. Overall good experience.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Was a great service experience.

Reviewed by Stacy Adams from Savannah, TNNovember 14, 2024

Was a great service experience. Was greeted with a smile by Nicole Thompson in the service department.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

1.0 (out of 5)

After buying a vehicle along with an extended warranty we

Reviewed by Brooke Hatchell from Savannah, TNSeptember 20, 2024

After buying a vehicle along with an extended warranty we were told, ?if you have any problems just bring the vehicle right away no appointment needed?. Great that?s fantastic?well a Tahoe with only 13,000 miles one day lit up like a Christmas tree on the dash throwing all kinds of codes and warnings. A ?Issue with Engine and Transmission? code was the most concerning. After calling and waiting for roadside assistance we just took it to the dealer ourselves only to be met with a bad attitude at the front desk to drop off the vehicle. We were told ?you will be called first thing in the morning with a diagnostic?. I had to call 5 times the next morning (I had never received a call) to get someone in service to pick up and provide an answer, only to be given the run around for a further 3 days. Which then we were told it wouldn?t be until the next week until they could get to it. I never expected the car to be fixed right away, I just wanted a diagnostic so we could plan our next move with how to get our family around to all our activities. Never provided or offered a car from the dealer to use while ours was in the shop. And Honestly goes a long way from the first step! Never give the customer the run around and leave them wondering! Terrible customer service and attitude from start to finish after spending over $70,000 at their dealership.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Quality of Repair N/A

Maximum rating = 5

About Jones Buick GMC

JONES BUICK GMC - SAVANNAH'S FAVORITE BUICK & GMC DEALER

Jones Buick GMC is proud to serve drivers from the greater Savannah area and to offer Tennessee drivers the ultimate GMC/Buick shopping experience with fantastic prices and friendly service. Conveniently located at 545 Florence Road in Savannah TN we're just a quick drive away for our neighbors from Corinth MS Florence AL Selmer TN and the rest of the local area. Check out our large inventory featuring the 2020 GMC Sierra for sale and find the dream car that's perfect for your budget today!

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